AI receptionist for real estate agencies in Taldykorgan
In Taldykorgan some people want a flat in a new building, others a private house with a plot, others a rental for a year. The agent works out who needs what, asks the right questions and hands your realtor a lead that makes clear at once what to show.
Hello! I need a one-room flat long term, furnished. Moving in from the 1st, budget up to 170,000 tenge a month.
Hello! There is a one-room flat with furniture and appliances for 150,000 tenge a month, utilities extra, and a deposit of one month’s rent. Who will be living there, and are there any pets?
Just me, and I work from home, so the internet matters. No pets.
The flat has fibre internet, according to its description. Our realtor Yerzhan can show it to you tomorrow at 19:00 or on Saturday at 11:00. Which is better for you?
Tomorrow at 19:00.
You’re booked for tomorrow at 19:00. Yerzhan will call in the morning to confirm the viewing and send the address.
When customers write in Taldykorgan
In Taldykorgan questions about buying come in the evening, once the family has talked the budget over, and questions about renting at any hour: people move for work and need a home urgently. The agent answers both straight away.
Busiest hours: 10:00 to 12:00 and 18:00 to 22:00
On the way to work: “how many floors does the building have, is there a lift?” The agent answers from the property description.
Afternoon messages from another town: “I’m coming on Saturday, can you show me three flats in one day?” The agent lines the viewings up back to back.
After a family council: “let’s view it on Sunday”. The agent offers the realtor’s free times and books.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Үй әлі сатылып жатыр. Ертең сағат 18:00-де көрсете аламыз. Сізді жазып қояйын ба?
Здравствуйте! Дом ещё продаётся. Показать его можем завтра в 18:00, записать вас?
What the agent takes off your hands
Answers about your properties
A client asks about a specific property, and the agent answers from its record: what it costs, whether there is a school and a bus stop nearby, whether one can move in straight away. If the record says nothing about it, the agent doesn’t fill in the gaps: it checks with a realtor.
Qualifies the client
Finds out how ready the client is: is the mortgage approved, are they selling their own home, by what date do they need to move. So your realtor sees at once whom to take to a viewing this week and whom to send a selection for now.
Books viewings
Offers times when your realtor is free and books the client in for a viewing. The day before, the agent sends a reminder, and if the client can’t make it, it moves the viewing in the same chat.
Hands the client to a realtor
Bargaining, deposits, document checks and mortgages are not the agent’s to discuss. It hands the client to a colleague with the chat and a short summary: what they want, what they can spend, what they have already seen.
Takes requests from owners
If an owner wants to let a flat, the agent asks about the term, the price, the furniture and whether children or pets are allowed, and saves it all in the lead. The realtor just has to come, look and photograph the place.
Taldykorgan: local context
The centre of Zhetysu Region on the Karatal river, in the foothills of the Zhetysu (Dzungarian) Alatau.
The town grew from the settlers’ village of Gavrilovka and is closely tied to the poet Ilyas Zhansugurov, whose literary museum is here.
A green, unhurried town, where people from villages and district centres all over Zhetysu Region come to shop and for services.
In summer holiday traffic passes through on the highway north and east across the region, towards the lakes and the mountains.
In Taldykorgan buyers often write in Kazakh and expect the conversation to stay in Kazakh, documents and dates included. The agent answers just that way and passes the whole chat to the realtor.
Areas and landmarks customers mention
Zhetysu, Karatal, Samal, Koktem, Musheltoy
- Where
- Zhetysu Region
- Population
- over 170,000
- Customer languages
- Kazakh, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kazakh?
Yes. If a client starts in Kazakh, the whole conversation stays in Kazakh, and if they move to Russian, the agent moves too.
Does the agent search listing websites?
No. There is one source: the properties your agency has uploaded. So the agent won’t offer someone else’s listing or quote a stale price from a website, and a request with nothing to match goes to a realtor.
Can the agent negotiate the price with a client?
No: bargaining depends on the seller and the situation. The agent tells the client the realtor will answer about the price, passes the question on and offers a time to talk or to meet at a viewing.
Where will my realtor see the lead?
In your CRM if it is connected, or in the built-in CRM if not. Each lead shows the essentials at a glance: buying or renting, budget, area, rooms, timing and the whole chat with the client.
Does it work if we have offices across the region?
Yes. Each office gets its own address, hours and staff. The agent asks which area the customer wants and passes the enquiry to the right office.
Does it work for a developer with a sales office?
Yes. The agent answers about construction phases, layouts, the price per square metre and instalments from your data, and books buyers into the sales office. Your manager gets a client who already knows the price and has picked a layout.
Put the agent to work in Taldykorgan
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.