AI receptionist for real estate agencies in Termez
While a realtor in Termez is showing a flat to one client, the next ones are already writing on Telegram. The agent answers them at once: gives the price and terms, finds out the budget, district and dates and books a viewing for when the realtor is free.
Assalomu alaykum! My son has got into university, and we’re looking for a flat for three lads from September. What do you have near the university?
Va alaykum assalom, and congratulations! What is the monthly budget for the three of them, and from what date do they need to move in?
Up to 3 million a month; we’d like them to move in on 25 August.
There is a furnished two-room flat 15 minutes’ walk from the university: 2.8 million sum a month, and the owner lets to students for the academic year. You can view it on Friday at 17:00 or Saturday at 10:00.
Saturday at 10:00. I’ll come with my son.
You’re booked for Saturday at 10:00, and I’ve passed the request to the realtor: three students, moving in on 25 August, budget up to 3 million. Jahongir, our realtor, will call on Friday and send the address.
When customers write in Termez
A purchase is discussed by the whole family, so the decision to view is made in the evening, after dinner. In the morning come the details: the floor, the cadastre, whether instalments are possible. Most people ask for weekend viewings.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
Morning checks on whether the flat from last night’s channel post has been sold.
Students’ parents ask how far it is to the university on foot and whether the owner lets for the academic year.
A voice message after a family discussion: “we’ll take it, when can we come with my parents?” The agent offers Saturday or Sunday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Rieltorimiz Jahongir kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Жахонгир покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
Knows the listings you uploaded: price, size, floor, finish, whether the cadastre papers are ready, instalment terms. It answers questions about the ads in your Telegram channel and on Instagram at any hour, night included.
Finds out what the client needs
Before the realtor calls, it finds out the essentials: buy or rent, budget, district, how many rooms, by what date, cash, instalments or a mortgage. The realtor gets a client with a clear brief.
Books viewings
Books the client a viewing at a time that suits them within your viewing hours and sends the address with a landmark the day before. If the client can’t make it, the viewing is moved in the same chat.
Hands the client to a realtor
The agent never sits on a hot lead: as soon as someone is ready to view or to talk price, the lead goes to a realtor with a summary and the whole chat. The realtor calls already briefed.
Understands voice messages
The agent handles a Telegram voice message just like text: it picks out the budget, district, number of rooms and dates and replies in writing. Everything the client said goes into the lead, so the realtor does not have to listen to the recording.
Termez: local context
The centre of Surkhandarya Region on the Amu Darya and the southernmost city in the country, on the Afghan border.
Nearby are the Buddhist monasteries of Kara Tepe and Fayaz Tepe and the memorial complex of al-Hakim at-Termizi.
Trade with Afghanistan passes through the city, so there are many visitors: drivers, traders and people on business trips.
Pilgrims come to the shrines of Termez from all over the country, and tourists in spring and autumn, so there are more visitors than you would expect in a city this size.
In Termez homes are sought by local families and by people moving into the regional centre from the districts: for work, for the children’s studies or to live closer to relatives. The agent separates purchases from rentals at once, and each lead reaches the realtor with its own set of conditions.
In summer the heat in Termez climbs above forty, and buyers ask first about air conditioning, which way the windows face and the floor. The agent answers from the flat’s details and offers viewings in the morning or towards evening.
Areas and landmarks customers mention
Yashil Dunyo Bazaar, Yubileyny, Alpomish, the railway station
- Where
- Surkhandarya Region
- Population
- over 200,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. The agent answers in Uzbek, Russian or English, in the language the message came in. Uzbek on Telegram is written in both Latin and Cyrillic script; the agent reads both and understands voice messages too.
Where do the leads go?
Into your CRM if you use one, or into the built-in Solwees CRM. Each lead already holds the budget, district, number of rooms, dates and the chosen viewing time, with the chat attached.
How does the agent arrange viewings?
Within the hours you set aside for viewings: weekdays after 17:00 and Saturday, say. The agent offers the client two or three options and books the one chosen, and the realtor confirms the viewing personally.
Does it suit a housing estate’s sales office?
Yes. Flats in a housing estate sell over months, and questions pour in from Instagram and Telegram. The agent answers from your layouts, prices and instalment terms, and books those who want to see the show flat or the site at a convenient time.
What does the agent leave to people?
It does not bargain, check documents, take deposits or promise rental income. Those conversations go to a realtor with the chat, and the client is told that a member of staff will be in touch.
Can one account run several offices?
Yes. Each office has its own address, hours and staff. The agent asks which area the customer wants and passes the enquiry to the right office.
How do I try it?
Connect the agency’s Telegram, plus Instagram and WhatsApp if you need them, and upload your listings with prices and terms. The first 7 days are free, no card needed.
Put the agent to work in Termez
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.