AI receptionist for real estate agencies in Urgench
In Urgench homes are sought by local families, by students and by people moving here for work. The agent answers them all on Telegram and Instagram, keeps purchases apart from rentals, checks the budget and district and hands a ready lead to a realtor.
Hi! I saw two-room flats in a new housing estate on your channel. My budget is up to 600 million sum, ideally not far from the centre.
Hello! Two options fit your budget: 58 m² for 540 million sum and 64 m² for 590 million sum. Both buildings are finished and the cadastre papers are ready. Are you planning a mortgage, the developer’s instalment plan or paying in full?
A mortgage. When can we see both?
Our realtor Farrukh shows these flats on Saturday between 10:00 and 14:00. What time shall I book you for?
11:00, please. I’ll come with my wife.
You’re down for Saturday at 11:00, and I’ve passed your request to the realtor: budget, area, mortgage. Farrukh will confirm the time and send the addresses with landmarks.
When customers write in Urgench
In spring and summer people ask more about houses with a courtyard, and in August and September about renting: students and their parents look for a flat before term starts. Most messages come in the evening and at weekends.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
A client is stuck in traffic and asks to push the viewing back an hour. The agent offers the nearest time within the viewing hours.
Lunchtime questions about the developer’s instalment plan and the down payment.
A message from another town: the family moves in a month and wants a rental lined up in advance. The agent checks the budget, district and dates.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Rieltorimiz Farrukh kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Фаррух покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
Knows the listings you uploaded: price, size, floor, finish, whether the cadastre papers are ready, instalment terms. It answers questions about the ads in your Telegram channel and on Instagram at any hour, night included.
Finds out what the client needs
Before the realtor calls, it finds out the essentials: buy or rent, budget, district, how many rooms, by what date, cash, instalments or a mortgage. The realtor gets a client with a clear brief.
Books viewings
Books the client a viewing at a time that suits them within your viewing hours and sends the address with a landmark the day before. If the client can’t make it, the viewing is moved in the same chat.
Hands the client to a realtor
The agent never sits on a hot lead: as soon as someone is ready to view or to talk price, the lead goes to a realtor with a summary and the whole chat. The realtor calls already briefed.
Understands voice messages
The agent handles a Telegram voice message just like text: it picks out the budget, district, number of rooms and dates and replies in writing. Everything the client said goes into the lead, so the realtor does not have to listen to the recording.
Urgench: local context
The centre of Khorezm Region, on the Shavat canal not far from the Amu Darya.
Urgench airport is the air gateway to Khiva, and a monument to al-Khwarizmi stands in the city centre.
Khorezm has its own dialect and its own wedding customs, and at weddings here people always dance the lazgi.
Tourists usually just pass through Urgench on the way to Khiva, while the city itself gets on with everyday life: work, study, the bazaar.
In Urgench many requests come from students and young specialists who have come to study or work. They need a let for a semester or a year and want to know everything at once: furniture, utility bills, how far it is to the university or the job. The agent answers on each property and books viewings.
Areas and landmarks customers mention
the Dehqon Bazaar, Sputnik, Al-Khwarizmi Street, the railway station
- Where
- Khorezm Region
- Population
- over 150,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. A buyer can start in Uzbek and carry on in Russian, and the agent follows. In all, it answers in Uzbek, Russian or English.
Where do the leads go?
Wherever your realtor will see them: your CRM or the built-in Solwees CRM. Nobody has to copy a lead out of the chat; the agent fills in the essentials itself: buy or rent, budget, district, dates.
How does the agent arrange viewings?
A viewing is only ever set within the hours the agency reserved for it. If none of them suits the client, the agent passes their wish on to the realtor, who arranges it directly.
Does it suit a housing estate’s sales office?
Yes. Flats in a housing estate sell over months, and questions pour in from Instagram and Telegram. The agent answers from your layouts, prices and instalment terms, and books those who want to see the show flat or the site at a convenient time.
What does the agent leave to people?
It does not bargain, check documents, take deposits or promise rental income. Those conversations go to a realtor with the chat, and the client is told that a member of staff will be in touch.
Can one account run several offices?
Yes. Each office has its own address, hours and staff. The agent asks which area the customer wants and passes the enquiry to the right office.
How do I try it?
Connect the agency’s Telegram, plus Instagram and WhatsApp if you need them, and upload your listings with prices and terms. The first 7 days are free, no card needed.
Put the agent to work in Urgench
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.