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Solwees AI

AI receptionist for restaurants and cafes in Naryn

Toi requests, evening bookings and delivery questions in Naryn all arrive in one WhatsApp. The agent sorts them out at once: books, answers and hands your manager ready banquet requests.

7 days free, no card

Hello! We want to celebrate Dad’s 60th birthday, about 70 guests. Is the hall free on Saturday in two weeks?

Hello! Yes, the hall is free that Saturday. So the manager can prepare the menu and costing, what is your budget per person? And what name should I put the request under?

Aigerim. About 1,200 som per person, and beshbarmak for sure.

Noted: Saturday, 60th birthday, about 70 guests, 1,200 som per person, beshbarmak on the menu, under Aigerim. I’ve passed the request to the manager, who will get in touch tomorrow with menu options.

Great, we’ll wait. Thank you!

You’re welcome! If the guest count changes, write here and I’ll let the manager know.

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Naryn

By lunchtime people ask what is on the menu today and whether you deliver, in the evening they book tables for the weekend. A toi request usually comes late, once the relatives have agreed on a date, and it matters to answer it the same evening.

Busiest hours: 12:00 to 14:00 and 17:00 to 21:00

  1. Questions about the business lunch and tables for midday.

  2. Evening bookings sent on the way home from work.

  3. A toi request for next month: date, guest count, menu.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

If a customer switches to English, the agent follows.

Kyrgyz

Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?

Russian

Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?

What the agent takes off your hands

Books tables

Takes bookings on WhatsApp and Instagram, checks time, party size and wishes, confirms and sends a reminder the day before.

Collects toi and banquet requests

Gathers the date, guest count, format and budget per person and hands your manager a ready request instead of a hundred-message thread.

Answers about menu and delivery

Talks through dishes, prices, halal, opening hours and delivery according to your menu and your rules.

Keeps up in the evening rush

When the room is full and the host is busy with guests, the agent keeps answering chats so nobody is left waiting.

Naryn: local context

The highest regional capital in the country, about 2,000 m above sea level.

It is the base for trips to Song-Kul and Tash-Rabat, and home to a University of Central Asia campus.

Winter is long and cold here, and people prefer to sort things out quickly without leaving home.

In summer tourists pass through on the way to Song-Kul and the Torugart pass.

In Naryn people also come in from the surrounding villages to celebrate in a banquet hall, and those requests arrive weeks ahead. The agent writes down the date and the guest count and hands your manager the whole request, so nobody has to ask for the details again.

Areas and landmarks customers mention

the town centre, the University of Central Asia campus, the Naryn riverside

Naryn
Where
Naryn Region
Customer languages
Kyrgyz, Russian, English
Where they write
WhatsApp and Instagram

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Bitrix24
  • amoCRM / Kommo
  • Google Calendar
  • Solwees CRM

Frequently asked questions

Will the agent take a toi request?

Yes. It checks the date, guest count, format and menu wishes and hands your manager a ready request. It only quotes a banquet price if your rules include one.

Where do bookings live?

If you keep guests in Bitrix24 or amoCRM, bookings go there. With no CRM, they are kept in the built-in Solwees CRM, and the whole day’s bookings show as one list.

Does the agent answer in Kyrgyz?

Yes. It replies in the guest’s language: Kyrgyz, Russian or English.

What if no tables are free?

The agent follows your booking rules and never takes a table that does not exist. It offers another time or puts the guest on the waitlist.

Can I connect several locations across the region?

Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Naryn or in the district.

How do I try it?

Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.

Put the agent to work in Naryn

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.