Mexico books on WhatsApp. Your phone keeps ringing anyway.
Solwees lives in both: WhatsApp threads and inbound calls in one inbox. Native Spanish and English. Books directly into OpenTable, SevenRooms or your existing tool.
Solwees is an AI receptionist for restaurants in Mexico. It answers phone calls and WhatsApp around the clock and takes table reservations in your reservation system.
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Book your free pilot.
30-minute call with our team. We show you the live agent, answer your questions, and connect Solwees to your booking system within an hour.
- ✓Free 7-day trial
- ✓No credit card
- ✓Live in 60 minutes
Every unanswered call is a lost cover.
Your hostess is on the floor. The phone keeps ringing. Reservations walk to the next listing.
Our pilot restaurants see roughly a third of peak-service calls hit voicemail.
Average party value lost when a guest can't get through and books elsewhere.
Of bookings in tourist destinations happen outside staffed hours.
Built for the way Mexico dines.
Multilingual, 24/7, and native to the booking platforms Mexico restaurants already run on. No bolt-ons.
Languages your guests already speak
Native voice in Spanish, English, Portuguese and 50 more languages. Switches mid-call if your guest does.
Sync with OpenTable, SevenRooms, CoverManager
Two-way integration with the reservation platforms Mexico restaurants run on. Tables, deposits, menus, all in real time.
Awake when Mexico dines
Peak hours run from 9 PM to 1 AM in CDMX, Cancún and Guadalajara. Your hostess goes home, the software keeps catching calls. Every late-night booking captured.
Days free. No card. No risk.
We connect in under an hour. After 7 days, decide. Stay and pay, or we disconnect cleanly. No card, no questions.
The kitchen runs until 1 AM. The phone should too.
What an empty phone line costs you
Three honest numbers based on what we see across Marbella and CDMX venues, calculated against an MXN 1,500 average cover.
CDMX dinner sits at 9-11pm. The kitchen runs flat-out, the phone rings into nothing, the next listing on Google gets the booking.
Mexico orders, asks and reserves on WhatsApp before a single call is dialed. If you only answer the phone, you only see half the demand.
Time you already pay for, going to admin instead of guest service. Solwees can handle most calls so the team focuses on the room.
Even recovering a fraction of this can cover Solwees within the first month.
Built and onboarded by founders
We personally onboard every restaurant and stay reachable directly. Your reputation runs on ours.
Common questions
Everything restaurant owners ask before the demo.
How long does setup take?
Under an hour. We connect Solwees to your phone line and reservation system on the same call. No engineering work on your side.
Which reservation systems do you support?
Solwees works with SevenRooms, OpenTable and CoverManager, and with other reservation systems through the Mozrest bridge. Deposits are taken through Stripe. The full list is on the integrations page; other systems are connected on request.
Does Solwees speak Spanish?
Yes. Native Spanish voice with Mexican accent recognition. Plus English, Portuguese and 50+ more languages. Switches mid-call if your guest does.
Is the 7-day trial really free?
Yes. No card needed and nothing is charged. After 7 days you pick a plan or we disconnect cleanly.
Can Solwees handle group bookings and deposits?
Yes. Deposits run in two modes: flat (every booking pays) or smart (Solwees decides based on the guest's past visits and no-show history). The group-size threshold is configurable too. Tables, dietary needs and special requests are captured automatically into your reservation system.
What if a guest needs a human?
Urgent requests route to your team via WhatsApp or call transfer. The vast majority of bookings complete without your team touching the phone. For the rest, your team gets clean context, not voicemail.
Is it GDPR ready?
Yes. Solwees is GDPR ready by design and a certified Meta Tech Partner. Data stays in EU servers, with strict access controls and audit logs.
Booking Software for Mexico Restaurants: Pick Up Every Call, 24/7
Solwees is reservation software built for Mexico restaurants. Native Spanish voice, English for international visitors and US-Mexican border tourists, and 50+ other languages with mid-call switching. Whether it's a Saturday dinner rush at a Roma Norte hotspot or a 1 AM booking from a Polanco resident, calls are picked up in under two seconds and booked straight into your reservation system.
Mexico restaurants run on calls. Reservations, menu questions, group bookings, dietary requirements, special occasions: every conversation is revenue. When 30 to 40 percent of calls go unanswered during peak service, that revenue walks to a competitor. Solwees picks up unlimited concurrent calls so nobody hits a busy line, and follows up on every voicemail and missed touchpoint within minutes.
Connected to OpenTable, SevenRooms, CoverManager, and the global reservation platforms Mexico restaurants run on. GDPR-ready, Meta Tech Partner certified, and operational across LATAM. Start your free 7-day trial, no credit card, no integration fees. Most operators see results within the first weeks.
How Mexico Restaurants Use Solwees Daily
From the moment a guest calls, Solwees answers in their language, checks live availability against your floor plan, confirms party size and dietary requirements, and sends a WhatsApp confirmation. For groups over six, it can request a deposit through a secure payment link. For VIPs, it pulls preferences from your CRM and surfaces them to your hostess before the guest arrives.
After-hours, the system stays on. It captures bookings during the 9 PM to 1 AM Mexico dining peak, follows up on cancellations to free up tables, and runs reactivation sequences for guests who haven't visited in 60 days. Your team sees every interaction in a unified dashboard. Your guests see a restaurant that is always responsive, always on, and always speaking their language.
Stop losing reservations to voicemail.
7 days free. Live in your restaurant within an hour. No card, no risk, no setup fee.