AI receptionist for aesthetic clinics in Batken
After seeing a procedure on Instagram, a client in Batken writes straight away: how much is it, is there a slot this week. The agent answers within the minute from your price list and offers a consultation time, leaving health questions to the doctor.
Hi! How much is a facial peel? I want to get rid of dark spots.
Hello! Our peels start at 2,000 som. Which one suits you and what result to expect is for the doctor to say at a consultation. A consultation is 600 som, and tomorrow we have 11:00 and 17:30.
What if I’m breastfeeding, is that OK?
Only the doctor can decide that. I’ve passed your question to Dr Dilbar. Shall I book you a consultation to talk it through in person?
Yes, tomorrow at 17:30, please.
You’re booked for a consultation tomorrow at 17:30 with Dr Dilbar. I’ll send a reminder in the morning.
When customers write in Batken
In the morning and afternoon clients are busy at work and write briefly: “how much is it?” The detailed questions and bookings come in the evening, after eight, and if the answer only comes the next day, the client has often booked with another clinic.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
The morning after a procedure: “it’s red, is that normal?” The agent passes it to the doctor at once.
How many sessions does a course need? The agent quotes the course price from your list and leaves the number of sessions to the doctor at the consultation.
After-work messages when the clinic is already closed. The agent answers at once and books a consultation.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 16:00дө Дильбар косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?
Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Дильбар. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Finds a free time with the right specialist and books it at once. It sees the schedule in Altegio and saves clients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Answers prices and procedures
Quotes your price list and says how long a procedure takes. It never promises a result: what to expect is for the doctor to explain at the consultation.
Leaves contraindications to the doctor
If a client asks whether they can have a procedure while pregnant, with an allergy or while taking medication, the agent does not answer for the doctor. It forwards the question to the specialist with the chat and offers to book a consultation.
Stays in touch after a procedure
Reminds clients of the visit and of the next session in a course. If something worries a client afterwards, it passes the message to the specialist at once and gives no advice itself.
Batken: local context
The centre of Batken Region in the south-west of the country.
Batken is known for apricots, and in summer the whole region lives by the harvest.
In apricot season many have no time for calls, so things get settled in messengers in the evening.
The borders with Tajikistan and Uzbekistan are close, and several languages are heard in town.
People coming in from the district for a procedure want to fit both the consultation and the procedure itself into one day in Batken. The agent finds times that fit a single trip, if the doctor agrees, and sends a reminder the day before.
Areas and landmarks customers mention
the town centre, the bazaar, the Kyzyl-Kiya road
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- Instagram and WhatsApp
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. Clients write however suits them: Kyrgyz, Uzbek, Russian or English, and get the answer in the same language. If a client moves from Russian to Kyrgyz mid-conversation, the agent carries on in Kyrgyz too.
Will the agent tell a client whether a procedure suits them?
No. Whether a procedure fits, any contraindications and the result to expect are the doctor’s call. The agent books a consultation and passes the question to the doctor with a summary of the chat.
Where do bookings live?
Where you already work. The agent keeps the appointment book in Altegio and sends client cards and requests to Bitrix24 or amoCRM. If you have no system yet, everything is saved in the built-in Solwees CRM.
What does the agent do if a client is worried after a procedure?
It gives no advice of its own. The message goes straight to the specialist who did the procedure, with the chat attached, and the client is told the question has been passed on. If someone says they feel unwell, the agent asks them not to wait and to call the clinic.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Batken or in the district.
How do I try it?
Sign up, connect the clinic’s Instagram or WhatsApp and upload your price list with procedures. The first 7 days are free, no card needed, and within days you can see how the agent answers and books.
Put the agent to work in Batken
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.