AI receptionist for aesthetic clinics in Chirchiq
While a cosmetologist in Chirchiq is working on a client, the phone lies face down and new messages wait for the break. Meanwhile the agent answers on its own: names the price, offers a free time and books, while contraindications stay with the specialist.
Assalomu alaykum! My sister and I are coming in from the district on Friday. We’d both like a facial cleaning. Can we come on the same day, one after the other?
Va alaykum assalom! Yes, on Friday Mohinur, our cosmetologist, is free at 14:00 and 15:30. A facial cleaning starts at 250,000 sum and takes about an hour and a half. Shall I book you in for those times?
Yes. My sister is allergic to some creams, does that matter?
It does, thank you for mentioning it. I’ve passed it on to Mohinur: she will look into it and decide what to use. You’re booked for Friday at 14:00 and 15:30.
Great, thank you!
On Thursday evening I’ll send a reminder, the address and a landmark, so we are easy to find when you arrive.
When customers write in Chirchiq
All year round most messages come in the evening, after eight, when clients scroll Instagram at home in peace. From late summer to late autumn, the wedding season, people write well ahead: the bride, her mother, her sisters, and each of them has to be done before the date.
Busiest hours: 12:00 to 14:00 and 19:00 to 23:00
A client writes on her way to work: she can’t make 18:00 today and asks to move to Saturday.
On the lunch break people ask whether there is a discount on a course of laser hair removal.
After talking it over at home, clients book a consultation. The agent answers at once and offers a time.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Kosmetolog Mohinur payshanba kuni soat 17:00 da boʻsh. Sizni konsultatsiyaga yozib qoʻyaymi?
Здравствуйте! Косметолог Мохинур свободна в четверг в 17:00. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Knows which specialist does which procedures and books the first consultation or the next session of a course. The booking appears wherever you already keep them, so nobody has to copy it across by hand.
Answers from prices and offers
If a client asks about several procedures at once, the agent adds up the total from your price list and says plainly which prices are fixed and which the doctor will name after an examination.
Understands voice messages
Instead of a long message, clients often send a voice note: what they want done, when suits them, how much they are ready to spend. The agent understands Telegram voice messages in Uzbek and Russian and replies in text, so the price and time stay in the chat.
Leaves the decision to the doctor
The agent does not judge skin from a photo or say whether a procedure will “suit” someone. If a client sends a picture or asks about contraindications, the agent passes it to the doctor with a summary of the chat and books her a consultation.
Keeps a course on track
Sends a reminder before every session and helps move the visit if the client can’t make it. Complaints and questions about how she feels after a procedure go straight to the specialist; the agent does not answer them.
Chirchiq: local context
An industrial town on the Chirchiq river, in the foothills north-east of Tashkent.
It grew around an electrochemical plant and hydro stations, and later gained a refractory metals plant as well.
At weekends cars stream through Chirchiq towards Chimgan and Charvak, and the town sees far more visitors on those days.
Tashkent is close, and many compare prices with the capital but prefer to book somewhere near home.
Many people in Chirchiq go to Tashkent on errands and for shopping but would rather see a cosmetologist close to home. The agent answers at once, quotes your price list and books an evening or a day off, so there is no need to travel to the capital for a procedure.
Areas and landmarks customers mention
Oktyabr Bazaar, Khimprom, the Tank School, Arancha
- Where
- Tashkent Region
- Population
- over 170,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. The agent answers in Uzbek, Russian or English, in whichever language the message came in. If a client starts in Uzbek and then asks about the price in Russian, the agent simply carries on in Russian.
Can the agent choose a procedure from a photo?
No. The agent does not judge skin from a photo or promise a result. It passes the chat with the picture and the question to the doctor and offers the client a consultation where the doctor can see the skin in person.
Does the agent know about offers and course discounts?
Yes, if you have added them. The agent mentions only the offers in your settings and never invents its own. When an offer ends, just remove it and the agent stops mentioning it.
Can several people be booked at once?
Yes, in one chat. The agent checks who needs which procedure, books the visits back to back or at the same time with different specialists, and sends one reminder for everyone.
Can shift workers book?
Yes. People write on a break or after the shift, often late. The agent answers at once and offers a time that fits the rota: early morning, evening or a day off.
How do I try it?
You can start today: connect the clinic’s Instagram and Telegram, add your procedures, prices and specialists. For seven days the agent works free, with no card linked, and you can see every conversation it has.
Put the agent to work in Chirchiq
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.