AI receptionist for aesthetic clinics in Nukus
In Nukus people arrange a cosmetologist’s appointment on Telegram and Instagram, mostly in the evening and often by voice. The agent answers for your front desk: quotes your price list, finds a time with the right specialist and books, leaving medical questions to the doctor.
Assalomu alaykum! My sister and I are coming in from the district on Friday. We’d both like a facial cleaning. Can we come on the same day, one after the other?
Va alaykum assalom! Yes, on Friday Gulnoz, our cosmetologist, is free at 14:00 and 15:30. A facial cleaning starts at 250,000 sum and takes about an hour and a half. Shall I book you in for those times?
Yes. My sister is allergic to some creams, does that matter?
It does, thank you for mentioning it. I’ve passed it on to Gulnoz: she will look into it and decide what to use. You’re booked for Friday at 14:00 and 15:30.
Great, thank you!
On Thursday evening I’ll send a reminder, the address and a landmark, so we are easy to find when you arrive.
When customers write in Nukus
In Nukus procedures are often settled in the evening, after a word at home with a mother or a sister. If the answer only comes the next day, the client has already booked with another cosmetologist.
Busiest hours: 12:00 to 14:00 and 19:00 to 23:00
A client writes on her way to work: she can’t make 18:00 today and asks to move to Saturday.
A lunchtime voice message: a client lists three procedures and asks what they come to together. The agent adds them up from the price list.
After talking it over at home, clients book a consultation. The agent answers at once and offers a time.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Kosmetolog Gulnoz payshanba kuni soat 17:00 da boʻsh. Sizni konsultatsiyaga yozib qoʻyaymi?
Здравствуйте! Косметолог Гулноз свободна в четверг в 17:00. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Offers free times with the right specialist and books at once, into your appointment book or CRM, or into the built-in Solwees CRM if you have no system. If a client wants to come with her mother or sister, the agent books them back to back.
Answers from prices and offers
Quotes your price list, how long a procedure takes and what a course costs. It mentions only the offers you added yourself and never promises a result: what to expect is for the doctor to explain.
Understands voice messages
The agent understands a Telegram voice message just as it does text, in Uzbek and in Russian. It replies in writing rather than by voice, so the client can always look back at the price, the address and the booking time.
Leaves the decision to the doctor
Clients often send a photo and ask what would suit them. The agent gives no advice from a picture: the chat and the photo go to the doctor, and the client is offered a consultation time where the doctor can see the skin in person.
Keeps a course on track
Sends a reminder before every session and helps move the visit if the client can’t make it. Complaints and questions about how she feels after a procedure go straight to the specialist; the agent does not answer them.
Nukus: local context
The capital of the Republic of Karakalpakstan, grown from a small settlement into a city of broad avenues.
It is home to the Savitsky Museum, with one of the world’s largest collections of Russian avant-garde art, and it is the starting point for trips to Muynak and the Aral Sea.
Karakalpak, Uzbek and Russian are all heard in the streets, and many people switch easily from one to another.
Summers are long and dry and winters are cold, so people are used to messaging first and only then crossing town.
In Nukus people book the cosmetologist well ahead of weddings, sometimes a month or two, and Saturdays go first. The agent says straight away which days are still free and books before someone else takes the slot.
Areas and landmarks customers mention
the Central Bazaar, Kateks Bazaar, the Savitsky Museum, 27th Microdistrict
- Where
- Republic of Karakalpakstan
- Population
- over 300,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. Clients write in Uzbek, Russian or English, and the agent answers in the same language, voice messages included. Uzbek arrives in both Latin and Cyrillic script, and the agent understands both.
Can the agent choose a procedure from a photo?
No. The agent does not judge skin from a photo or promise a result. It passes the chat with the picture and the question to the doctor and offers the client a consultation where the doctor can see the skin in person.
Does the agent know about offers and course discounts?
Yes. You describe the course discount, the gift with a procedure or the birthday price yourself, and the agent tells clients exactly that. If there is no offer, the agent says so and gives the usual price from your list.
Can several people be booked at once?
Yes. A mother and her daughters, sisters, friends: the agent finds times so that everyone comes on the same day, books each of them with her own specialist and reminds whoever made the booking the day before.
Can one account run several locations?
Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Nukus or in the district, and books the right one.
How do I try it?
You can start today: connect the clinic’s Instagram and Telegram, add your procedures, prices and specialists. For seven days the agent works free, with no card linked, and you can see every conversation it has.
Put the agent to work in Nukus
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.