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Solwees AI

AI receptionist for barbershops in Batken

In Batken people message the barbershop at lunch and in the evening and want the haircut the same day. The agent answers for your front desk: says which barber is free, quotes the price and books.

7 days free, no card

Hi! Do you cut kids’ hair? My son is six, we’d like it done before Monday.

Hello! Yes, we do. A kids’ haircut is 450 som. Tomorrow we have 10:30 and 12:00 with Sherzod. Which time suits you?

Let’s do 10:30

Booked for tomorrow at 10:30: kids’ haircut with Sherzod.

Thanks! He’s a bit scared of the clippers, is that OK?

That’s fine, I’ve let the barber know. See you tomorrow!

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Batken

Most messages arrive in the evening and at the end of the week, especially on Friday and before a toi. That is when every barber is busy, and a client who waits more than a few minutes goes to the barbershop next door.

Busiest hours: 11:00 to 13:00 and 17:00 to 21:00

  1. Asking what time you open and whether there is time for a haircut before work.

  2. Booking a son’s haircut for after school.

  3. Friday evening: everyone wants a haircut before the weekend and the toi. The barbers are cutting, the agent answers the chats.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

In the south customers also write in Uzbek, and the agent answers in Uzbek too.

Kyrgyz

Саламатсызбы! Бүгүн саат 19:00дө чач кырктырууга бош убакыт бар. Сизди жазып коёюнбу?

Russian

Здравствуйте! Сегодня в 19:00 есть свободное время на стрижку. Записать вас?

What the agent takes off your hands

Books with the right barber

Sees in the journal which barber a regular goes to and offers a time with him, and for a new client finds whoever is free first. The booking appears in Altegio or DIKIDI right away, or in the built-in Solwees CRM if you have no journal.

Answers prices and services

Quotes your price list: haircut, fade, beard, kids’ cut, grey blending. Says how long the visit will take.

Reminds and reschedules

Sends a reminder a day and a couple of hours before the visit. If a client can’t make it, it offers another time at once, so the chair doesn’t sit empty.

Hands the tricky ones to you

If a client is unhappy with a cut or asks for a discount, the agent does not argue and promises nothing itself. It hands the conversation to your front desk, who see at once what it was about.

Batken: local context

The centre of Batken Region in the south-west of the country.

Batken is known for apricots, and in summer the whole region lives by the harvest.

In apricot season many have no time for calls, so things get settled in messengers in the evening.

The borders with Tajikistan and Uzbekistan are close, and several languages are heard in town.

In Batken men also come in from the surrounding villages for a haircut, and many write ahead so they do not queue after the drive. The agent fits the time around their arrival and sends a reminder the day before.

Areas and landmarks customers mention

the town centre, the bazaar, the Kyzyl-Kiya road

Batken
Where
Batken Region
Customer languages
Kyrgyz, Uzbek, Russian
Where they write
WhatsApp and Instagram

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • DIKIDI
  • Bitrix24
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. A client can write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language. If the client switches mid-conversation, the agent switches too.

Where do bookings live?

If your journal is in Altegio or DIKIDI, the agent puts bookings straight into it and checks the barbers’ schedules there. Your client base can live in Bitrix24, and if you use none of these, the built-in Solwees CRM will do.

What if a client wants to walk in without booking?

The agent follows your rules: if you take walk-ins, it says so. It also offers the nearest free slot right away, so the client does not have to queue.

What if a client asks something the agent does not know?

It does not make an answer up. It passes the question to your front desk with a summary and tells the client a person will reply.

Can I connect several locations across the region?

Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Batken or in the district.

How do I try it?

Sign-up takes a few minutes and the first 7 days are free, no card. Connect one channel, add services, prices and barbers, and watch the agent handle real chats.

Put the agent to work in Batken

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.