AI receptionist for barbershops in Isfana
In a small barbershop in Isfana the barbers have clippers in hand all day and no time to answer WhatsApp. The agent answers for them: quotes the price of a haircut, offers a free time and books.
Hi! Do you cut kids’ hair? My son is six, we’d like it done before Monday.
Hello! Yes, we do. A kids’ haircut is 350 som. Tomorrow we have 10:30 and 12:00 with Jahongir. Which time suits you?
Let’s do 10:30
Booked for tomorrow at 10:30: kids’ haircut with Jahongir.
Thanks! He’s a bit scared of the clippers, is that OK?
That’s fine, I’ve let the barber know. See you tomorrow!
When customers write in Isfana
In the morning people write to get a slot after work, and at weekends the barber is booked from opening time. If nobody answers quickly, the client walks in and waits, or goes to another barber.
Busiest hours: 10:00 to 12:00 and 16:00 to 20:00
Asking what time you open and whether there is time for a haircut before work.
Booking a son’s haircut for after school.
Friday evening: everyone wants a haircut before the weekend and the toi. The barbers are cutting, the agent answers the chats.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Бүгүн саат 19:00дө чач кырктырууга бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Сегодня в 19:00 есть свободное время на стрижку. Записать вас?
What the agent takes off your hands
Books with the right barber
Sees in the journal which barber a regular goes to and offers a time with him, and for a new client finds whoever is free first. The booking appears in Altegio or DIKIDI right away, or in the built-in Solwees CRM if you have no journal.
Answers prices and services
Quotes your price list: haircut, fade, beard, kids’ cut, grey blending. Says how long the visit will take.
Reminds and reschedules
Sends a reminder the day before and on the morning of the visit. If a client’s plans change, the agent moves the booking, and the freed time can go to someone else.
Hands the tricky ones to you
If a client is unhappy with a cut or asks for a discount, the agent does not argue and promises nothing itself. It hands the conversation to your front desk, who see at once what it was about.
Isfana: local context
The centre of Leilek District in the far west, on the Tajik border.
A small border town where Kyrgyz, Uzbek and Tajik families live side by side.
In a small town many men have gone to the same barber for years, and on Fridays and before a toi there is a queue. The agent answers on WhatsApp, suggests a free time and books those who would rather not wait. Clients write in Kyrgyz and Uzbek, and the agent replies in the same language.
Areas and landmarks customers mention
the town centre, the bazaar
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A client can write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language. If the client switches mid-conversation, the agent switches too.
Where do bookings live?
If your journal is in Altegio or DIKIDI, the agent puts bookings straight into it and checks the barbers’ schedules there. Your client base can live in Bitrix24, and if you use none of these, the built-in Solwees CRM will do.
What if a client wants to walk in without booking?
The agent follows your rules: if you take walk-ins, it says so. It also offers the nearest free slot right away, so the client does not have to queue.
What if a client asks something the agent does not know?
The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.
Does it make sense for a small team?
Yes. In Isfana a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect one channel, add services, prices and barbers, and watch the agent handle real chats.
Put the agent to work in Isfana
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.