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Solwees AI

AI receptionist for barbershops in Kochkor-Ata

In Kochkor-Ata people message the barber on WhatsApp at any hour, even late in the evening, and expect a reply straight away. The agent answers for the barber: says when there is free time, books and sends a reminder the day before.

7 days free, no card

Hi! Can I come in now for a fade and a beard trim without booking?

Hello! All the barbers are busy right now, so without a booking you would have to wait. Today we have 19:00 and 19:45 free, and a fade with a beard trim is 700 som. Which barber would you like?

Sherzod, if he’s free at 19:00

He is. You’re booked for today at 19:00: fade and beard trim with Sherzod.

Thanks, I’ll be there!

See you! If you’re running late, message here and I’ll let the barber know.

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Kochkor-Ata

People write on WhatsApp at any hour but come for a haircut after work and on Saturday. The barber is busy with clients at those hours, and a message can sit unanswered until closing time.

Busiest hours: 10:00 to 12:00 and 16:00 to 20:00

  1. Morning messages to secure a slot after work.

  2. Booking a son’s haircut for after school.

  3. Friday evening: everyone wants a haircut before the weekend and the toi. The barbers are cutting, the agent answers the chats.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

In the south customers also write in Uzbek, and the agent answers in Uzbek too.

Kyrgyz

Саламатсызбы! Бүгүн саат 19:00дө чач кырктырууга бош убакыт бар. Сизди жазып коёюнбу?

Russian

Здравствуйте! Сегодня в 19:00 есть свободное время на стрижку. Записать вас?

What the agent takes off your hands

Books with the right barber

Sees in the journal which barber a regular goes to and offers a time with him, and for a new client finds whoever is free first. The booking appears in Altegio or DIKIDI right away, or in the built-in Solwees CRM if you have no journal.

Answers prices and services

Quotes your price list: haircut, fade, beard, kids’ cut, grey blending. Says how long the visit will take.

Reminds and reschedules

Sends a reminder the day before and on the morning of the visit. If a client’s plans change, the agent moves the booking, and the freed time can go to someone else.

Hands the tricky ones to you

If a client is unhappy with a cut or asks for a discount, the agent does not argue and promises nothing itself. It hands the conversation to your front desk, who see at once what it was about.

Kochkor-Ata: local context

The oil-workers’ town of Nooken District.

A small town working in oil and gas, where people go to Jalal-Abad for some services.

In Kochkor-Ata many people get a haircut before or after a shift and write at any hour, even early in the morning. The agent answers at once, suggests a free time and books while the barber is cutting.

Areas and landmarks customers mention

the town centre, the market

Kochkor-Ata
Where
Jalal-Abad Region
Customer languages
Kyrgyz, Uzbek, Russian
Where they write
WhatsApp and Instagram

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • DIKIDI
  • Bitrix24
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. It replies in the language the client wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.

Where do bookings live?

In Altegio or DIKIDI if you already keep your journal there: the agent sees when your barbers are free and books straight into it. Clients can be kept in Bitrix24, and with no system at all everything lives in the built-in Solwees CRM.

What if a client wants to walk in without booking?

The agent answers the way you do things: whether you take walk-ins or not. And so the client does not sit in a queue, it offers the nearest free slot in the same message.

What if a client asks something the agent does not know?

The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.

Does it make sense for a small team?

Yes. In Kochkor-Ata a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.

How do I try it?

Sign-up takes a few minutes and the first 7 days are free, no card. Connect one channel, add services, prices and barbers, and watch the agent handle real chats.

Put the agent to work in Kochkor-Ata

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.