AI receptionist for electricians in Shahrisabz
An electrician in Shahrisabz spends half the day at other people’s fuse boxes and has no time for messages. The agent does that for him: it asks what happened, quotes the call-out price, finds a time and confirms the booking.
Hello! In the evenings the lights flicker and the air conditioner switches itself off. During the day everything is fine.
Hello! Do you have a voltage stabiliser fitted? And please send a photo of the fuse box.
No stabiliser. Photo sent. It’s a house, 21 Bobur Street, near School No. 7.
Thank you, I’ve added the photo to your request. Sherzod will measure the voltage and tell you what is needed. He can come tomorrow at 17:00 or 19:00. The call-out starts at 80,000 sum, and fitting a stabiliser starts at 120,000 sum. Which time suits you?
19:00, I won’t be home before then.
Booked: tomorrow at 19:00 with Sherzod. I’ll send a reminder during the day.
When customers write in Shahrisabz
In the private-house districts the voltage sags in the evening: the lights flicker, the air conditioner will not start, and people write asking what to do. During the day they ask about sockets, lights and stabilisers. The agent answers at any hour, and if a customer mentions a smell of burning, it passes the request to the electrician at once.
Busiest hours: 08:00 to 11:00 and 18:00 to 22:00
Before work: the bathroom light has stopped working. The agent checks whether the power is out only there and books an evening slot.
Afternoon: lighting for the yard ahead of a family celebration. The agent asks for a photo of the yard and books the electrician to take a look.
Evening: the lights flicker and the air conditioner cuts out. The agent asks about a stabiliser, requests a photo of the fuse box and books the electrician for tomorrow.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum, Guzal! Sizni ertaga soat 18:00 ga yozib qoʻydim. Usta kuchlanishni oʻlchab, stabilizator kerakmi yoki yoʻqmi, aytib beradi.
Гузал, здравствуйте! Записала вас на завтра, на 18:00. Мастер замерит напряжение и скажет, нужен ли стабилизатор.
What the agent takes off your hands
Calls the electrician at a smell of burning
The agent gives no repair tips. The only thing it asks for when there is a smell of burning or sparks is to switch off the breaker. From there it is the electrician’s job, and the agent makes sure he hears about the request at once.
Understands voice messages and fuse box photos
Customers often explain the problem in a voice message standing right by the fuse box. The agent understands it, replies in text and asks for a photo of the fuse box or the socket, then keeps it all together in the request for the electrician.
Puts the visit in the schedule
Books only into the electrician’s free time, so there are no double bookings. If a customer wants to move the visit, they write in the same chat and the agent offers a new time.
Quotes “from” prices
Answers from your price list: the call-out, a wiring point, fitting a stabiliser or a chandelier. The electrician names the final sum on site, and the agent never promises it in advance.
Keeps the celebration season in mind
Before Navruz, weddings and big family gatherings, requests for lighting and sockets in the yard pick up. The agent asks for the date of the event and offers a time well ahead, so the work does not land on the last day.
Shahrisabz: local context
Ancient Kesh and Amir Temur’s home town, with the ruins of his Ak-Saray palace in the centre.
UNESCO has recognised the historic centre as a World Heritage Site, and local needlewomen are known for their embroidery.
Many tourists come for the day from Samarkand over the pass, so in season the centre fills up by lunchtime and empties towards evening.
The town is ringed by orchards at the foot of the mountains, and in summer it is greener than the steppe part of the region.
In Shahrisabz there are many old houses whose wiring has lived through more than one renovation, with sockets added however people could manage. The agent takes these requests with photos of the fuse box and sockets, so the electrician sees in advance what he is dealing with and does not have to come twice.
Areas and landmarks customers mention
Ak-Saray, Dorut Tilovat, Chorsu, Ipak Yoli Street
- Where
- Kashkadarya Region
- Population
- over 150,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes, that is routine: customers write in Uzbek, Russian or English, and the agent keeps to the customer’s language from the first message to the booking.
Can a customer describe the problem by voice?
Yes. The agent understands Telegram voice messages and replies in text. If the voice message leaves it unclear where the house is or what exactly is not working, it asks.
What does the agent do if there is a smell of burning?
It asks the customer to switch off the breaker for that circuit and not to use the socket, and gives no other advice. It passes the request with the address and photos straight to the on-call electrician and tells the customer the electrician will call back.
Can the agent tell whether a stabiliser is needed?
No, the electrician decides that after measuring the voltage. The agent quotes the “from” price for fitting one from your list, finds out what is happening with the lights and appliances and books the electrician to measure.
Where do I see the requests?
In your CRM if you use one, or in the built-in Solwees CRM. The photos, the voice messages, the address with its landmark and the whole chat are attached to the request.
How do I get started?
Sign up, connect Telegram and upload your services with “from” prices. The first 7 days are free with no card, and the agent starts answering the same day.
Put the agent to work in Shahrisabz
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.