AI receptionist for electricians in Taldykorgan
A loose socket, a flickering light, a breaker that will not hold: in Taldykorgan an electrician gets messages like these every day. The agent tells a small job from a dangerous one, books the routine work, and if something sparks, asks for the breaker to be switched off and calls the electrician at once.
Hello! We’ve bought a second air conditioner, and the installer said it needs its own line from the panel. How much is that?
Hello! The price depends on how long the line is and how it has to run, so the electrician will give it after a look. The call-out starts at 4,000 tenge. Is it a flat or a house, and where is the panel compared with where the air conditioner goes?
A flat, the panel is by the front door and the air conditioner goes in the bedroom. Address: 5 Baitursynov Street, flat 88.
Thank you. Yerlan can come on Saturday at 10:00 or on Monday at 18:30. Which is better for you?
Saturday works.
You’re booked for Saturday at 10:00 with Yerlan. I’ll remind you on Friday, and if your plans change, write here.
When customers write in Taldykorgan
In Taldykorgan there are many private houses, and in summer electricians hear about yard lighting, pumps and summer kitchens, and in the heat about breakers that cannot hold the air conditioners. Messages peak at lunchtime and after seven in the evening.
Busiest hours: 12:00 to 15:00 and 19:00 to 23:00
A question about a separate line for a new air conditioner. The agent explains what the price depends on and books the electrician for Saturday.
Afternoon: can a socket be moved behind the new TV? The agent books the electrician for the weekend.
Evening: a request for lights in the yard and out to the summer kitchen. The agent books the weekend.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Шебер ертең сағат 18:00-де келеді. Ол келгенше бұл автоматты қоспаңызшы.
Мастер будет у вас завтра в 18:00. До его приезда этот автомат не включайте, пожалуйста.
What the agent takes off your hands
Safety before booking
If a customer says something is sparking, smoking or smells of burning, the agent asks them to switch off the main breaker and leave the wiring alone, and to call 101 if there is smoke or fire. It passes the request to the on-call electrician that same minute.
Finds out what happened
Asks what exactly is not working, in the whole home or one room, what was switched on just before and whether it is a flat or a house. The electrician sets out already knowing the size of the job.
Books and reminds
Books the visit into a free slot, confirms the time and sends the customer a reminder the day before. The customer can move the visit in the same chat.
Quotes only “from” prices
Quotes the call-out and standard jobs from your price list (a point, a new breaker, fitting a light), always as “from” prices. The electrician gives the total after the inspection.
Big jobs start with a survey
Wiring from scratch, a new panel or a line for an air conditioner is booked as a survey: the electrician comes, looks at the place and draws up an estimate, and the customer knows the cost of the visit in advance.
Taldykorgan: local context
The centre of Zhetysu Region on the Karatal river, in the foothills of the Zhetysu (Dzungarian) Alatau.
The town grew from the settlers’ village of Gavrilovka and is closely tied to the poet Ilyas Zhansugurov, whose literary museum is here.
A green, unhurried town, where people from villages and district centres all over Zhetysu Region come to shop and for services.
In summer holiday traffic passes through on the highway north and east across the region, towards the lakes and the mountains.
In Taldykorgan there are many private houses with a garden and a summer kitchen, and electricians hear about yard lighting, pumps and new lines. The agent asks what is needed and where, and books the visit on a free day.
Areas and landmarks customers mention
Zhetysu, Karatal, Samal, Koktem, Musheltoy
- Where
- Zhetysu Region
- Population
- over 170,000
- Customer languages
- Kazakh, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent reply to a customer in Kazakh?
Yes, in Kazakh if the customer wrote in Kazakh. Altogether the agent works in Kazakh, Russian and English, and a message mixing two languages does not throw it.
What does the agent do if a customer has something sparking?
It treats it as an emergency: the customer gets one safety instruction (switch off the breaker, touch nothing, call 101 if there is smoke), and the on-call electrician is called that same minute, day or night.
Does the agent quote prices for the work?
Only “from” prices from your list: the call-out, a point, a new breaker. The electrician draws up the estimate for bigger jobs after the inspection, and the agent explains that to the customer.
Where are the requests saved?
In your CRM or the built-in Solwees CRM. The request holds the address, the description, any photos the customer sent and the whole chat, and the visit goes straight into the electrician’s schedule.
Will the agent take a request for an air-conditioner line?
Yes. It asks whether it is a flat or a house, where the panel is and where the air conditioner will go, and books the electrician for a look. The electrician prices the work after that.
Does it work if we have locations across the region?
Yes. Each location gets its own technicians and service area. The agent asks for the customer’s address and books a visit from the nearest one.
How do we connect the agent?
Sign up, connect WhatsApp or Telegram and add your services. The agent works free for a week, no card needed, and you see straight away how it answers your customers.
Put the agent to work in Taldykorgan
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.