AI receptionist for massage studios and spas in Batken
Clients in Batken write on WhatsApp and Instagram while your therapist is in a session and cannot answer. The agent answers for your front desk: quotes prices, finds a free slot and books it.
Hello! I’d like to give my friend a massage gift certificate. What do you have?
Hello! It can be for an amount or for a treatment. For example, a 60-minute back massage is 1,200 som, and a certificate for it is valid for three months. Which would you prefer?
The back massage. My friend’s name is Nilufar, her birthday is on Saturday.
I’ve passed the request to our front desk: a certificate for a 60-minute back massage, name on the certificate: Nilufar. Tomorrow before 12:00 they’ll message you to take payment and arrange when to collect it.
Thank you! And my friend can choose the time herself later?
Yes, she can message us on WhatsApp and I’ll book her in at a time that suits her. Enjoy the celebration!
When customers write in Batken
In Batken people usually plan a massage ahead: on Monday they ask about Saturday, and on Friday evening they try to get in for the next day. Evening hours and weekends go first.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning messages: “my back has seized up, any slot today?”
Afternoon: questions about a course of several sessions and about packages.
Evening, after work: booking for the weekend, often for two. The front desk has gone home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 18:00дө 60 мүнөттүк массажга бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 18:00 есть свободное время на массаж, 60 минут. Записать вас?
What the agent takes off your hands
Books massages
Books each session for exactly as long as the treatment takes, say 30 minutes for the neck and an hour for the back, so sessions never overlap. Bookings go into your journal in Altegio or DIKIDI, and if you have no journal the schedule is kept in the built-in Solwees CRM.
Answers prices and packages
Quotes your price list, explains the types of massage and your packages, and what sets one programme apart from another.
Couples and gift certificates
Books a couples massage for two at the same time, takes gift certificate requests and passes them to your front desk to issue.
Hands the tricky ones to you
Questions about contraindications, complaints and anything the owner decides go to your front desk with a short summary of the chat.
Batken: local context
The centre of Batken Region in the south-west of the country.
Batken is known for apricots, and in summer the whole region lives by the harvest.
In apricot season many have no time for calls, so things get settled in messengers in the evening.
The borders with Tajikistan and Uzbekistan are close, and several languages are heard in town.
In Batken massage is often booked as a course of several sessions, and clients want the same therapist at a time that suits them. The agent finds a time for each session and sends reminders while your therapist works.
Areas and landmarks customers mention
the town centre, the bazaar, the Kyzyl-Kiya road
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A client can write in Kyrgyz, Uzbek, Russian or English, and the agent replies in the same language. If the client switches from Russian to Kyrgyz mid-chat, the agent carries on in Kyrgyz.
Where do bookings live?
If your journal is already in Altegio or DIKIDI, the agent connects to it and puts bookings where your therapists see them. Your client base can be kept in Bitrix24. A studio with no system can use the built-in Solwees CRM, which holds both the journal and the clients.
Does the agent sell gift certificates?
It explains which certificates you offer and what they cost, collects the request and passes it to your front desk to issue and take payment.
What if a client asks something the agent does not know?
The agent answers only from what you have uploaded: prices, rules, the schedule. If the answer is not there, especially on health, it does not fill the gap itself: it sends the question to your front desk along with the chat and tells the client a person will reply.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Batken or in the district.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect one channel, add your treatments and prices, and watch the agent handle real chats.
Put the agent to work in Batken
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.