AI receptionist for massage studios and spas in Chirchiq
Clients of a massage room in Chirchiq decide quickly: the back hurts, and they want to come in today or tomorrow. The agent answers at once, finds the nearest slot and books before the client writes somewhere else.
Hello! Is the massage done by a woman? I’d like to come with my mother, she’s 62.
Hello! Yes, women are seen by our therapist Dilbar. On Thursday we have 17:00 and 18:00, one after the other. A full-body massage, 60 minutes, is 180,000 sum. Shall I book you both?
Yes. My mother first, waiting is hard for her.
Booked for Thursday: your mother at 17:00 and you at 18:00, with Dilbar. If your mother has any health conditions, write them here: I’ll pass them on, and Dilbar will reply before the visit.
Good, thank you!
You’re welcome! I’ll send a reminder on Wednesday evening.
When customers write in Chirchiq
After weddings and big family gatherings, when the women of the house have been on their feet for days, people write about their backs and legs. In autumn, the wedding season, there are more of these messages than usual.
Busiest hours: 10:00 to 12:00 and 19:00 to 22:00
A mother asks about a course of children’s massage while the baby sleeps.
At lunch: is there a woman therapist, and when is she free?
After dinner, grown-up children write for their parents: book dad a back massage on Saturday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Payshanba kuni soat 18:00 da massajchimiz Dilbar boʻsh, seans 60 daqiqa davom etadi. Sizni yozib qoʻyaymi?
Здравствуйте! В четверг в 18:00 свободна массажистка Дилбар, сеанс 60 минут. Записать вас?
What the agent takes off your hands
Books treatments
Offers the nearest slots with a free therapist and books as soon as the client chooses. The booking lands in your journal, and each therapist sees their day ahead.
Women with women therapists
If a client wants a woman to do the massage, the agent books her only with women therapists. You set the rules on who can be booked with whom.
Courses and children’s massage
Books a course of several sessions at the same time of day and sends a reminder before each. If one falls through, it moves only that session and leaves the rest in place.
Understands voice messages
To the agent a voice message in Uzbek or Russian is as good as text: it understands the request and offers slots at once. The therapist does not have to listen to messages between sessions.
Hands the tricky ones to you
Complaints and discount requests are not the agent’s to settle: it passes them to your front desk with the chat. The client knows a person will reply and is not left waiting for nothing.
Chirchiq: local context
An industrial town on the Chirchiq river, in the foothills north-east of Tashkent.
It grew around an electrochemical plant and hydro stations, and later gained a refractory metals plant as well.
At weekends cars stream through Chirchiq towards Chimgan and Charvak, and the town sees far more visitors on those days.
Tashkent is close, and many compare prices with the capital but prefer to book somewhere near home.
In Chirchiq the mountains are close by, and after a weekend on the slopes or hiking people write about tired legs and backs. The agent answers at once and offers the nearest evening time.
Areas and landmarks customers mention
Oktyabr Bazaar, Khimprom, the Tank School, Arancha
- Where
- Tashkent Region
- Population
- over 170,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. It answers in the language of the message: Uzbek, Russian or English. If a client starts in Russian and switches to Uzbek, the agent carries on in Uzbek.
Can a client book a woman therapist?
Yes. If a client asks for a woman, the agent offers times only with women therapists. You set the rules, and the agent sticks to them.
How does the agent handle gift certificates?
Before 8 March and Navruz there are many questions about certificates, and the agent answers them all by your rules: price, validity, how to collect. Your front desk gets a complete request.
Will the agent answer about contraindications?
No. It passes health questions to the therapist or your front desk with the chat and tells the client a specialist will reply.
Can it book a course of several sessions?
Yes. The client says how many sessions and how often, and the agent proposes a schedule for the whole course at once. If one session needs moving, it leaves the rest alone.
Can shift workers book?
Yes. People write on a break or after the shift, often late. The agent answers at once and offers a time that fits the rota: early morning, evening or a day off.
How do I try it?
Sign up, connect the studio’s Telegram and add your treatments with durations and prices. The first week is free with no card: you will see the agent book real clients.
Put the agent to work in Chirchiq
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.