AI receptionist for massage studios and spas in Nukus
In Nukus a massage therapist’s hands are busy all day, and messages wait for a break. The agent answers at once: quotes the price, offers a time and books, and sets up a whole course of sessions in one go.
Voice message, 0:26
Hello! I’ve listened to it: your back and legs ache after your sister’s wedding, and you’d like a massage this week. We have Wednesday at 19:00 and Friday at 11:00. A back and leg massage, 60 minutes, is 180,000 sum. Which day suits you?
Friday, at 11.
You’re booked for Friday at 11:00, back and leg massage, 60 minutes. I’ll remind you on Thursday evening.
Thank you, I can’t wait!
See you then! If anything bothers you more than usual, write here and I’ll pass the question to the therapist before the visit.
When customers write in Nukus
In summer the days are hot, so people come for a massage towards evening. They write late, after dinner, and want to book in the next few days while evening slots are left.
Busiest hours: 10:00 to 12:00 and 19:00 to 22:00
Before work: can I drop in at lunch for half an hour, neck and shoulders?
At lunch: is there a woman therapist, and when is she free?
In the evening after dinner people book for the weekend. The studio is empty by then, but the answer comes at once.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Payshanba kuni soat 18:00 da massajchimiz Guzal boʻsh, seans 60 daqiqa davom etadi. Sizni yozib qoʻyaymi?
Здравствуйте! В четверг в 18:00 свободна массажистка Гузал, сеанс 60 минут. Записать вас?
What the agent takes off your hands
Books treatments
Offers the nearest slots with a free therapist and books as soon as the client chooses. The booking lands in your journal, and each therapist sees their day ahead.
Women with women therapists
Knows which therapists see women and which see men, and never makes the client ask twice. A mother and daughter go to the same therapist, one after the other.
Courses and children’s massage
Children’s massage goes into the hours the mother chose, and the whole course stays with one therapist. A reminder goes out before every session.
Understands voice messages
Clients often describe their problem by voice: where it hurts, since when. The agent understands Telegram voice messages and replies in text, with a time and a price.
Hands the tricky ones to you
The agent does not answer health questions itself: contraindications, pregnancy, a recent operation. It passes them to the therapist with the chat, and the alert arrives on Telegram.
Nukus: local context
The capital of the Republic of Karakalpakstan, grown from a small settlement into a city of broad avenues.
It is home to the Savitsky Museum, with one of the world’s largest collections of Russian avant-garde art, and it is the starting point for trips to Muynak and the Aral Sea.
Karakalpak, Uzbek and Russian are all heard in the streets, and many people switch easily from one to another.
Summers are long and dry and winters are cold, so people are used to messaging first and only then crossing town.
In Nukus a therapist often works alone and keeps bookings in a notebook or in their head. The agent moves them into a journal: answers while a session is on, books and reminds clients of their visit.
Areas and landmarks customers mention
the Central Bazaar, Kateks Bazaar, the Savitsky Museum, 27th Microdistrict
- Where
- Republic of Karakalpakstan
- Population
- over 300,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. It answers in the language of the message: Uzbek, Russian or English. If a client starts in Russian and switches to Uzbek, the agent carries on in Uzbek.
Can a client book a woman therapist?
Yes. In your rules you state which therapists see women and which see men, and the agent books only that way. The client does not have to explain it twice.
How does the agent handle gift certificates?
Before 8 March and Navruz there are many questions about certificates, and the agent answers them all by your rules: price, validity, how to collect. Your front desk gets a complete request.
Will the agent answer about contraindications?
No. It passes health questions to the therapist or your front desk with the chat and tells the client a specialist will reply.
Can it book a course of several sessions?
Yes. The client says how many sessions and how often, and the agent proposes a schedule for the whole course at once. If one session needs moving, it leaves the rest alone.
Can one account run several locations?
Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Nukus or in the district, and books the right one.
How do I try it?
Connecting Telegram or Instagram takes a few minutes. Upload your prices and therapists, and the agent starts answering. You can use it free for 7 days, with no card to enter.
Put the agent to work in Nukus
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.