AI receptionist for massage studios and spas in Temirtau
In Temirtau a massage therapist keeps the bookings and answers WhatsApp between sessions, while the client waits. The agent takes over the chats: quotes the price, offers a free time and books.
Hello! My back’s seized up after a long drive. Can I come in for a massage this evening?
Hello! We have 19:30 free today with Zhanar. A classic back massage, 60 minutes, is 9,000 tenge. Shall I book you in?
Yes, please. It hurts quite a lot though, is it definitely OK for me?
You’re booked for 19:30 today. I can’t decide health questions, so I’ve passed yours to the therapist: Zhanar will reply here before the session.
OK, thanks.
Get well soon! If it gets worse, just write and we’ll move it to another day.
When customers write in Temirtau
During the day messages are short: how much, and is there time today. The detailed ones come after eight in the evening: which programme suits a desk job, how many sessions are needed, can two people come together.
Busiest hours: 08:00 to 10:00 and 17:00 to 21:00
Before work: can I come in at eight in the morning?
Lunchtime: choosing a gift certificate and checking how long it is valid.
Evening: couples choosing a time for a massage together.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Ертең сағат 18:00-де арқа массажына бос уақыт бар. Сізді жазып қояйын ба?
Здравствуйте! Завтра в 18:00 есть свободный час на массаж спины. Записать вас?
What the agent takes off your hands
Books treatments
Answers with a definite time and puts the booking straight into your schedule, or the built-in Solwees CRM if you have no system. Your front desk has nothing to copy over.
Runs courses
For a course it offers a fixed time, so the client sees the same therapist at the usual hours. Moving one session does not shift the rest.
Gift certificates
Before 8 March and New Year there are lots of certificate requests. The agent takes each one in full and passes it to your front desk so none gets lost in the chats.
Respects preferences
Asks what pressure the client prefers and whether any areas are best avoided, and notes it on the booking for the therapist.
Passes on health questions
Contraindications, recent injuries, pregnancy: the agent does not answer those itself. The chat goes to a therapist or your front desk, and the client knows a specialist will reply.
Temirtau: local context
A steel town next to Karaganda, nicknamed the Magnitogorsk of Kazakhstan.
It grew from a settlers’ village on the Nura river, and the Samarkand Reservoir spreads out beside the plants.
Life revolves around the steel plant: buses run from the microdistricts straight to the workshops, and Metallurgist’s Day is the biggest holiday in town.
Karaganda is right next door and a daily commute for many residents, to work or to university, while summer is spent on the reservoir beaches.
In Temirtau massage is fitted around the shift rota, and the right time differs for everyone: a morning after a night shift for some, a late evening for others. The agent checks the client’s free day and finds an hour that fits the rota.
Areas and landmarks customers mention
the Old Town, Sotsgorod, Metallurgov Avenue, the Samarkand Reservoir
- Where
- Karaganda Region
- Population
- over 160,000
- Customer languages
- Russian, Kazakh
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Will the agent answer in Kazakh?
Yes. Many people in Temirtau write in two languages in one message, and that is fine: the agent follows the meaning and replies in the language the client started with.
Can clients choose whether a man or a woman does the massage?
Yes, if you have both. The agent takes the wish into account when the client mentions it, or asks about it while booking, and books the right therapist.
Can the agent book a course of several sessions?
Yes, and it sends a reminder the day before each session. If the client falls ill or goes away, a message in the same chat is enough, and the agent moves the remaining sessions.
Can people order a gift certificate through the agent?
Yes, the agent takes the request at any hour, even the night before a holiday. Your front desk gets it with every detail and contacts the client to take payment.
Will the agent say whether massage is OK with pain or high blood pressure?
No, that is the therapist’s call. The agent can book the nearest time and pass the question to a specialist at the same moment, so they reply before the session.
Can people book after their shift?
Yes. Many people write after their shift, late in the evening or at night. The agent answers at once and offers the nearest free time, early mornings and weekends included.
How do I start?
Sign up and connect the channels your clients write on. Then add your price list and the therapists’ hours, and the agent starts answering. A week free, no card.
Put the agent to work in Temirtau
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.