AI receptionist for real estate agencies in Chirchiq
In Chirchiq people look for a flat on Telegram: they browse agencies’ channels and write straight away to ask whether a listing is still available. The agent answers for your manager at any hour: gives the price and terms, checks the budget and district and books a viewing.
Hi! I saw two-room flats in a new housing estate on your channel. My budget is up to 600 million sum, ideally not far from the centre.
Hello! Two options fit your budget: 58 m² for 540 million sum and 64 m² for 590 million sum. Both buildings are finished and the cadastre papers are ready. Are you planning a mortgage, the developer’s instalment plan or paying in full?
A mortgage. When can we see both?
Our realtor Sardor shows these flats on Saturday between 10:00 and 14:00. What time shall I book you for?
11:00, please. I’ll come with my wife.
You’re down for Saturday at 11:00, and I’ve passed your request to the realtor: budget, area, mortgage. Sardor will confirm the time and send the addresses with landmarks.
When customers write in Chirchiq
In spring and summer people ask more about houses with a courtyard, and in August and September about renting: students and their parents look for a flat before term starts. Most messages come in the evening and at weekends.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
A client is stuck in traffic and asks to push the viewing back an hour. The agent offers the nearest time within the viewing hours.
Students’ parents ask how far it is to the university on foot and whether the owner lets for the academic year.
A voice message after a family discussion: “we’ll take it, when can we come with my parents?” The agent offers Saturday or Sunday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Rieltorimiz Sardor kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Сардор покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
Knows the listings you uploaded: price, size, floor, finish, whether the cadastre papers are ready, instalment terms. It answers questions about the ads in your Telegram channel and on Instagram at any hour, night included.
Finds out what the client needs
Before the realtor calls, it finds out the essentials: buy or rent, budget, district, how many rooms, by what date, cash, instalments or a mortgage. The realtor gets a client with a clear brief.
Books viewings
Offers the client a time within the hours the realtor set aside for viewings and books it. The realtor gets the lead with the chosen time and confirms the viewing, and the client receives a reminder the day before.
Hands the client to a realtor
If a client writes on Friday evening “I’ll take it, when can I pay the deposit?”, the agent does not answer for the realtor but passes the conversation to him at once. In the morning the realtor sees the summary and calls back first thing.
Understands voice messages
The agent handles a Telegram voice message just like text: it picks out the budget, district, number of rooms and dates and replies in writing. Everything the client said goes into the lead, so the realtor does not have to listen to the recording.
Chirchiq: local context
An industrial town on the Chirchiq river, in the foothills north-east of Tashkent.
It grew around an electrochemical plant and hydro stations, and later gained a refractory metals plant as well.
At weekends cars stream through Chirchiq towards Chimgan and Charvak, and the town sees far more visitors on those days.
Tashkent is close, and many compare prices with the capital but prefer to book somewhere near home.
In Chirchiq flats are often wanted by young couples moving out of their parents’ homes, and the down payment and monthly instalment matter most to them. The agent answers from the instalment and mortgage terms you uploaded and leaves the sums for a particular bank to the realtor.
Areas and landmarks customers mention
Oktyabr Bazaar, Khimprom, the Tank School, Arancha
- Where
- Tashkent Region
- Population
- over 170,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. A buyer can start in Uzbek and carry on in Russian, and the agent follows. In all, it answers in Uzbek, Russian or English.
Where do the leads go?
Into your CRM if you use one, or into the built-in Solwees CRM. Each lead already holds the budget, district, number of rooms, dates and the chosen viewing time, with the chat attached.
How does the agent arrange viewings?
A viewing is only ever set within the hours the agency reserved for it. If none of them suits the client, the agent passes their wish on to the realtor, who arranges it directly.
Does it suit a housing estate’s sales office?
Yes. A sales office gets the same questions over and over: which floors are free, how big the down payment is, when completion is, whether there will be cadastre papers. The agent answers them from your data around the clock, and your managers meet only those who come to discuss a contract.
What does the agent leave to people?
Anything that needs a person to take responsibility: bargaining, the sale itself, checking the cadastre and documents, mortgage terms at a particular bank. The agent passes such questions to a realtor and makes nothing up.
Can shift workers book a viewing?
Yes. People write on a break or after the shift, often late. The agent answers at once and offers a viewing time that fits the rota: early morning, evening or a day off.
How do I try it?
Connect the agency’s Telegram, plus Instagram and WhatsApp if you need them, and upload your listings with prices and terms. The first 7 days are free, no card needed.
Put the agent to work in Chirchiq
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.