AI receptionist for real estate agencies in Kokshetau
In Kokshetau people write about listings on WhatsApp, often in the evening and at weekends. The agent answers for your manager: confirms the property is still available, checks the budget and payment method and books a viewing.
Hello! I saw your listing for a house with a plot. Is it still for sale? What are the heating and water like?
Hello! Yes, it’s still for sale: 120 m² on a 800 m² plot, priced at 34 million tenge. Gas heating with its own boiler, water from a borehole, and a water heater in the house. Would you be buying with your own funds or a mortgage?
Our own money, and we’re also selling our flat. Could we see it on Saturday during the day, while it’s light?
Yes, our realtor Baurzhan is free on Saturday at 12:00. Shall I book you in? And are you selling the flat yourselves, or would you like help with the sale?
Please book it. We’d like help with the sale.
You’re booked for Saturday at 12:00 to view the house. I’ve told the realtor you’re selling a flat and want help, and Baurzhan will talk it through with you there.
When customers write in Kokshetau
In Kokshetau questions about buying come in the evening, once the family has talked the budget over, and questions about renting at any hour: people move for work and need a home urgently. The agent answers both straight away.
Busiest hours: 10:00 to 12:00 and 18:00 to 22:00
The first messages before the working day: “is the fifth-floor flat still free?” The agent checks your list and answers.
In the afternoon people ask whether there is a nursery and a bus stop near the building. The agent answers if the description says so, and otherwise checks with a realtor.
After a family council: “let’s view it on Sunday”. The agent offers the realtor’s free times and books.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Үй әлі сатылып жатыр. Ертең сағат 18:00-де көрсете аламыз. Сізді жазып қояйын ба?
Здравствуйте! Дом ещё продаётся. Показать его можем завтра в 18:00, записать вас?
What the agent takes off your hands
Answers about your properties
Answers the questions that usually eat half a realtor’s day: is there a lift and parking, what condition is it in, is the building finished, can it be bought with a mortgage. Everything strictly from the data you uploaded, with no guesswork.
Qualifies the client
Finds out how ready the client is: is the mortgage approved, are they selling their own home, by what date do they need to move. So your realtor sees at once whom to take to a viewing this week and whom to send a selection for now.
Books viewings
If a client is running late or can’t come, they write in the same chat, and the agent warns the realtor at once and offers a new time. Your realtor isn’t left waiting at a locked door.
Hands the client to a realtor
When the conversation gets to price or the client is ready to go and see, the agent brings in a realtor. The lead stays in your CRM with the chat history, so your colleague doesn’t have to ask again what the client has already said.
Takes requests from owners
An owner who wants to let or sell a flat gets an answer straight away, not a day later. The agent notes the property’s main details and arranges a time for the realtor to come and see it.
Kokshetau: local context
The centre of Akmola Region on the south-eastern shore of Lake Kopa, among the lakes and pine forests of the Kokshetau hills.
The city is the gateway to the Burabay resort area and a road and rail junction of the north.
The regional offices and hospitals are here, and every morning people come in on business from the districts of Akmola Region.
In summer many families spend weekends at the Burabay lakes, while in winter the town keeps a steady pace and goes quiet early in the evening.
In Kokshetau there are plenty of private houses, and house buyers have their own questions: stove or gas heating, mains water or a borehole, is there a banya and a garage. The agent answers from the property details, and if it doesn’t know something, says so plainly.
Areas and landmarks customers mention
Vasilkovsky, Tsentralny, Saryarka, Zastantsionny, Lake Kopa
- Where
- Akmola Region
- Population
- over 170,000
- Customer languages
- Russian, Kazakh
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kazakh?
Yes. If a client starts in Kazakh, the whole conversation stays in Kazakh, and if they move to Russian, the agent moves too.
Does the agent search listing websites?
No. The agent answers only about the properties you have uploaded yourself. If nothing on your list fits the client’s request, it saves the request and passes it to a realtor to find options.
Can the agent negotiate the price with a client?
No: bargaining depends on the seller and the situation. The agent tells the client the realtor will answer about the price, passes the question on and offers a time to talk or to meet at a viewing.
Where will my realtor see the lead?
Wherever your realtors work: the connected CRM or the built-in one. The agent fills in the lead itself, so nobody has to copy the budget and area over from the messenger.
Does it work if we have offices across the region?
Yes. Each office gets its own address, hours and staff. The agent asks which area the customer wants and passes the enquiry to the right office.
Does it work for a developer with a sales office?
Yes. For new buildings the agent is most useful in the evening and at weekends, when the sales office is closed but questions keep coming from your Instagram ads. It answers from your terms and sets up a meeting for the next working day.
Put the agent to work in Kokshetau
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.