AI receptionist for real estate agencies in Kyzyl-Kiya
A buyer in Kyzyl-Kiya often writes to several realtors about the same house. Whoever answers first and makes sense is the one who takes them to the viewing. The agent answers on WhatsApp within the minute, checks the budget and books a convenient time.
Hi! I’m looking for a one-room flat to rent long term, we’d like to move in at the start of the month.
Hello! There is a one-room flat in the centre with furniture and appliances: 10,000 som a month, and the deposit is the same. How many people will live there?
Three of us: me, my husband and our child. Are children OK?
Yes, the owner is fine with children. You can view the flat tomorrow at 18:00 or on Saturday at 12:00. Which suits you better?
Tomorrow at 18:00.
You’re booked for a viewing tomorrow at 18:00. Talant, our realtor, will call you in the morning and send the address.
When customers write in Kyzyl-Kiya
Houses with a plot get more questions in spring and summer, when it is easy to see the yard and the garden, and flats all year round. People write mostly in the evening, when the whole family is home and can talk the purchase over.
Busiest hours: 09:00 to 12:00 and 18:00 to 21:00
Viewing reschedules: “I can’t make it by eleven, can we do the afternoon?” The agent offers another free time in the realtor’s diary.
Tenants ask about the deposit, utility bills and whether pets are allowed.
Messages from home after a family talk: “can we see it on Saturday?” The agent offers a viewing time at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Ишемби күнү саат 11:00дө батирди көрүүгө болот. Сизди жазып коёюнбу?
Здравствуйте! В субботу в 11:00 можно посмотреть квартиру. Записать вас?
What the agent takes off your hands
Answers about listings
Talks through flats and houses from your database: price, size, floor, finish, completion date and instalments. For rentals it covers the deposit and whether children or pets are allowed. It works at night and at weekends too.
Finds out what the client needs
Before calling in a realtor, the agent finds out the essentials: buy or rent, how many rooms, which area, what budget, and whether the money is there now or instalments are needed. Your realtor only spends time on clients once it is clear what to show them.
Books viewings
Offers your realtor’s free times, books the viewing and reminds the client the day before. The viewing shows up right away in the calendar of the built-in Solwees CRM.
Passes hot leads to your realtor
As soon as a client is ready to see a property or wants to discuss the price, the agent calls in a realtor with a short recap: what the client is looking for, how much they can spend, what they have already been offered. The lead and its history are saved in Bitrix24 or amoCRM.
Kyzyl-Kiya: local context
One of the larger towns of the south, grown around coal mining.
People from surrounding villages come here for services.
Customers write in Kyrgyz, Uzbek and Russian.
In Kyzyl-Kiya a home is often sought for the family by people who work in another town or abroad. They write at any hour, often late at night local time, and ask for the house to be shown to relatives. The agent answers at once, gathers everything that matters to the buyer and books the relatives in for a viewing.
Areas and landmarks customers mention
the town centre, the bazaar, the miners’ quarter
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. Whatever language the client writes in, the agent answers in it: Kyrgyz, Uzbek, Russian or English. If a client starts in Russian and carries on in Kyrgyz, the agent switches to Kyrgyz too.
Where do the leads go?
Into Bitrix24 or amoCRM if you already use them, or into the built-in Solwees CRM. The agent adds the budget, area and a short summary of the chat to every lead.
Does it work for a developer?
Yes. Upload the layouts, prices, instalment terms and completion dates for each building, and the agent answers buyers from that data. Anyone who wants to see a flat or visit your sales office gets booked in with a manager.
What if a client asks something the agent does not know?
It does not make an answer up. Questions about bargaining, documents or mortgages go to a realtor with a summary of the chat, and the client hears that a person will reply.
Does it make sense for a small team?
Yes. In Kyzyl-Kiya a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your listings, and watch the agent answer real enquiries.
Put the agent to work in Kyzyl-Kiya
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.