AI receptionist for restaurants and cafes in Nukus
In Nukus some guests decide where to have lunch half an hour ahead, others choose a wedding hall half a year ahead, and they all write to one Telegram. The agent answers each of them: books a table, says what is on the menu and puts the banquet request together for your manager.
Hello! It’s a colleague’s birthday tomorrow and the whole department wants lunch at 13:00, twelve of us. Do you have a private room?
Hello! A private room for 14 is free tomorrow at 13:00. I can put down plov for everyone too: it will be on the table as you arrive, so you’ll be back within the lunch break. Shall I book it?
Yes, and plov for twelve. The booking is under Gulnoz.
Done: tomorrow, 13:00, private room, twelve guests, plov on arrival, under Gulnoz. I’ll send a reminder in the morning.
Perfect, thank you!
You’re welcome! Wish your colleague a happy birthday from us.
When customers write in Nukus
By day the questions are short: what’s on today, do you deliver, how late are you open. In the evening people write at more length: a table for the family, a birthday, a gap. In Ramadan iftar bookings join them, and the most messages come in the couple of hours before sunset.
Busiest hours: 11:00 to 14:00 and 18:00 to 22:00
An office books lunch for the team and wants everything on the table by 13:00.
An evening table booked by voice message on the way home from work.
Asking whether the hall is free for an engagement next month and how many guests it holds.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum, Mohinur! Ertaga soat 13:00 ga toʻrt kishilik boʻsh stol bor. Sizga band qilib qoʻyaymi?
Здравствуйте, Мохинур! Завтра на 13:00 свободен стол на четверых. Оставить его за вами?
What the agent takes off your hands
Books tables
Books a table for the right time and party size, and if the guest asks for a particular spot, by the window or on the aivan, notes it on the booking. The day before, it sends a short reminder, so nobody forgets and the table isn’t held for nothing.
Understands voice messages
To the agent, a voice message from the car or the market is as good as text: it understands what the guest wants and replies in writing with the date, time and party size, so everything can be read again later.
Takes wedding and banquet requests
A wedding, an engagement, a beshik-toy or an anniversary: the agent gathers everything needed for a quote and passes it to your manager. It only says what a banquet costs if banquet prices are in your rules.
Answers about the menu
Tells a guest whether there is lagman, shashlik or tandoor samsa today, which dishes have no meat and how late deliveries run. It takes all of it from your menu and rules.
Keeps up at the busiest hours
When the cook is serving plov and the waiters are carrying tea, nobody is free to answer Telegram. The agent takes it on: guests get an answer at once, and your host finds the bookings ready as soon as they are free.
Nukus: local context
The capital of the Republic of Karakalpakstan, grown from a small settlement into a city of broad avenues.
It is home to the Savitsky Museum, with one of the world’s largest collections of Russian avant-garde art, and it is the starting point for trips to Muynak and the Aral Sea.
Karakalpak, Uzbek and Russian are all heard in the streets, and many people switch easily from one to another.
Summers are long and dry and winters are cold, so people are used to messaging first and only then crossing town.
In Nukus besides the locals you get visitors: tourists come for the Savitsky Museum and travel on to the Aral Sea. They want dinner without a long search and food for the road, and they often ask in English. The agent answers in their language and books a table while you run the floor.
Areas and landmarks customers mention
the Central Bazaar, Kateks Bazaar, the Savitsky Museum, 27th Microdistrict
- Where
- Republic of Karakalpakstan
- Population
- over 300,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a wedding request?
Yes, and at any hour: families often write about a wedding late in the evening. The agent gathers the occasion, date, guest count and budget, says whether the hall is free and passes the request to your manager, who can call back with menu options ready.
Can the agent tell a guest whether there is plov today?
Yes. You set in your rules what time plov is usually ready and what to offer once it has run out. The agent answers by those rules: gives the time, offers a lunch table, and if today’s plov is gone, suggests other dishes.
Does the agent answer in Uzbek?
Yes. It replies in the guest’s language: Uzbek, Russian or English. If a guest starts in Uzbek and moves to Russian, the agent carries on in Russian.
What if the day is fully booked?
The agent sees how many tables are already taken and never books beyond that. It offers the guest a time when there is room, and if that exact time matters to them, passes the request to your host.
Where do the bookings go?
Wherever you already work: the agent writes bookings into your connected CRM, or into the built-in one if you have none. Your host opens the day’s list and sees who is coming, when and how many.
Can one account run several locations?
Yes. Each location has its own address, hours and floor. The agent asks where the guests would rather go, in Nukus or in the district, and books a table at the right one.
How do I start?
Sign up, connect your venue’s Telegram and add the menu, opening hours and booking rules. The first seven days are free and no card details are needed.
Put the agent to work in Nukus
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.