AI receptionist for beauty salons in Asaka
In Asaka clients write to their master as they would to a friend: briefly, on Telegram, often by voice. The agent answers for the master at once, books a free time and sends a reminder.
Good morning! I’m booked for a manicure today at 11:00, but I can’t make it: my mother-in-law has guests. Can I move it?
Good morning! Of course. Nilufar has 18:30 today, or 10:00 and 16:00 tomorrow. What suits you?
Tomorrow at 16:00.
I’ve moved your booking to tomorrow at 16:00, manicure with Nilufar. Today’s slot is free again.
Thanks for being so quick!
You’re welcome! I’ll send a reminder tomorrow morning.
When customers write in Asaka
Most messages come before holidays: for Eid, 8 March and Navruz whole families book. If nobody answers straight away, a client finds another master through friends.
Busiest hours: 07:00 to 10:00 and 18:00 to 21:00
Asking whether they can come in early, before the heat.
Afternoon questions: how long the polish lasts and what removal costs.
Evening voice messages about hair and make-up for a wedding on Saturday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Shanba kuni soat 14:00 da toʻyga soch turmagi va makiyaj qilib beramiz. Sizni yozib qoʻyaymi?
Здравствуйте! В субботу в 14:00 можем сделать причёску и макияж к свадьбе. Записать вас?
What the agent takes off your hands
Books with the right master
Sees the masters’ free slots and puts the booking in the journal while the client is still in the chat. A regular goes to her own master, a newcomer to whichever master is free first.
Understands voice messages
Many clients find it easier to record a voice message than to type. The agent understands these on Telegram and replies in writing: the price, the time, the master.
Answers on prices and services
Knows the whole price list: manicure, pedicure, brows, lashes, colouring, styling. Explains in plain words how the services differ and helps the client choose.
Weddings and holidays
Wedding guests it books straight away, and a bride’s booking with a trial look and a home visit goes to your front desk: it collects the date, the address and her wishes, so nobody has to ask again.
Hands the tricky ones to you
Complaints, discount requests and anything the owner decides go to a member of staff together with the chat. The alert arrives on Telegram, and you can reply with one tap.
Asaka: local context
A town in Andijan Region, home to the first car assembly plant in Central Asia.
It used to be called Leninsk and is now the second-biggest industrial town in the region after Andijan.
It is a small, green town where families go out to the park in the evening, so people try to settle things with doctors and masters before then.
Andijan is close by, but for everyday services people here would rather not travel to the regional centre.
In Asaka many families live by a shift rota: some start in the morning, some in the evening. Clients write whenever they get a free minute, and the agent answers at any hour and books them in on their day off.
Areas and landmarks customers mention
the car plant, Chek mahalla, Egamberdiev Park
- Where
- Andijan Region
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram, sometimes Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. A client writes in Uzbek, Russian or English, whichever she is used to, and gets the answer in the same language. Nobody has to translate or ask twice.
Can I connect the salon’s Telegram bot?
Yes, the bot connects with its token, and the agent answers in it on the salon’s behalf. If clients also write to the salon’s account, those are separate conversations, and replies never get mixed up.
How does the agent know when masters are free?
The agent connects to your booking journal and sees each master’s free slots. If you have no journal, the schedule is kept in the built-in CRM, and bookings appear there at once.
Can the agent book several people for a wedding?
Yes. In one chat the agent gathers the whole party: names, services, the time to be ready by. Then it sends a summary in one message: who, with which master and at what time.
What if a client asks something the agent does not know?
The agent sticks to your price list and rules and never guesses. When the information is not there, it calls in your front desk, who carry on the chat from the same point.
Can shift workers book?
Yes. People write on a break or after the shift, often late. The agent answers at once and offers a time that fits the rota: early morning, evening or a day off.
How do I try it?
Signing up and connecting Telegram or Instagram takes a few minutes. Add your services with prices and durations, and the agent starts answering. The first week is free, and you do not need to enter a card.
Put the agent to work in Asaka
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.