AI receptionist for beauty salons in Nookat
Clients in Nookat book with their own master on WhatsApp and do not like waiting until the evening for an answer. The agent answers for the master and the front desk: suggests a free time, books and sends a reminder the day before.
Good evening! I’d like my brows done: shaping and tinting. When can I come this weekend?
Good evening! On Saturday we have 11:00 and 14:30 with Jyldyz. Shaping with tinting is 500 som and takes about 40 minutes. Which time suits you better?
Let’s do 11. Can you do henna?
Yes, henna is fine, same price. You’re booked for Saturday at 11:00: brow shaping and tinting with Jyldyz.
Thanks, I’ll be there!
See you then! I’ll send a reminder the day before.
When customers write in Nookat
Before holidays and toi celebrations the schedule fills up, and more questions than usual come in about blow-dries and make-up. Every client needs an answer before she settles on another master.
Busiest hours: 09:00 to 11:00 and 17:00 to 21:00
Booking on the way to work, from a minibus or a traffic jam.
Lunch-break messages: “any slot tonight?”
After-shift messages. The front desk is at home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 15:00дө Жылдыз чеберде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 15:00 есть свободное время у мастера Жылдыз. Записать вас?
What the agent takes off your hands
Books with the right master
Sees free slots in Altegio or DIKIDI and books the client straight away, no half-hour back-and-forth. No journal yet? Schedules live in the built-in Solwees CRM.
Answers prices and services
Quotes your price list, explains the difference between finishes and says how long a treatment takes.
Sends reminders
The day before and on the day of the visit it lets the client know she is expected. If she can’t make it, the agent moves the booking to a free time, so the master’s slot does not go to waste.
Hands the tricky ones to you
Complaints, unusual requests and anything the owner decides go to your front desk with a short summary of the chat.
Nookat: local context
A town of Osh Region among orchards and fields, an hour from Osh.
People are used to settling things in messengers, the same way many families keep in touch with relatives working far from home.
In Nookat the whole family gathers for a toi, and several women often book with your masters at once: a mother, sisters, daughters-in-law. The agent puts such a booking together in one chat: how many people, what time and with which masters.
Areas and landmarks customers mention
the town centre, the bazaar
- Where
- Osh Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.
How does the agent know when masters are free?
Through the Altegio or DIKIDI integration: it sees the schedule and books straight into the journal. Without a journal, schedules live in the built-in Solwees CRM.
Can I connect the salon’s Instagram and WhatsApp?
Yes. Instagram, WhatsApp, Telegram and your website chat all connect. Every conversation lands in one inbox, and you see what the agent replied.
What if a client asks something the agent does not know?
The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.
Does it make sense for a small team?
Yes. In Nookat a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.
Put the agent to work in Nookat
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.