AI receptionist for beauty salons in Osh
In Osh clients write to a salon by day and late at night: what it costs, when there is a free time, which master to go to. The agent answers all of that itself and books while your masters work.
Good evening! I’d like my brows done: shaping and tinting. When can I come this weekend?
Good evening! On Saturday we have 11:00 and 14:30 with Jyldyz. Shaping with tinting is 600 som and takes about 40 minutes. Which time suits you better?
Let’s do 11. Can you do henna?
Yes, henna is fine, same price. You’re booked for Saturday at 11:00: brow shaping and tinting with Jyldyz.
Thanks, I’ll be there!
See you then! I’ll send a reminder the day before.
When customers write in Osh
Most messages land in the evening and at weekends, when the salon is busiest. If a question about free slots waits more than a few minutes, the client writes to the next salon in her search.
Busiest hours: 09:00 to 12:00 and 18:00 to 22:00
Booking on the way to work, from a minibus or a traffic jam.
On the lunch break they ask the price and whether they can come in today after work.
After-shift messages. The front desk is at home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 15:00дө Жылдыз чеберде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 15:00 есть свободное время у мастера Жылдыз. Записать вас?
What the agent takes off your hands
Books with the right master
Checks the masters’ schedules and offers the client two or three times right away. The booking goes into your Altegio or DIKIDI journal, or into the built-in Solwees CRM if you have none.
Answers prices and services
Quotes your price list, explains the difference between finishes and says how long a treatment takes.
Sends reminders
The day before and on the day of the visit it lets the client know she is expected. If she can’t make it, the agent moves the booking to a free time, so the master’s slot does not go to waste.
Hands the tricky ones to you
If a client is unhappy or asks for something that is not on the price list, the agent does not argue or promise anything on your behalf. It hands the conversation to your front desk, who see the whole chat.
Osh: local context
The second city of the country and the capital of the south, with over 300,000 people.
Customers write in Kyrgyz, Uzbek and Russian, often switching language in the same conversation.
Osh starts early: the bazaar opens at dawn, and messages pick up again towards the evening.
People come from nearby districts to shop and for services, so many customers write ahead before the trip.
In Osh many clients write in Kyrgyz or Uzbek and expect a reply in their language. The agent answers the way the client wrote and does not switch to Russian unless asked.
Areas and landmarks customers mention
Jayma Bazaar, Sulaiman-Too, Kurmanjan Datka Street, Lenin Street
- Where
- city of national significance
- Population
- over 300,000
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A client can write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language. If she switches mid-conversation, the agent switches with her.
How does the agent know when masters are free?
Through the Altegio or DIKIDI integration: it sees the schedule and books straight into the journal. Without a journal, schedules live in the built-in Solwees CRM.
Can I connect the salon’s Instagram and WhatsApp?
Yes, plus Telegram and your website chat. Messages from every channel arrive in one inbox, where you see each reply the agent sent and can answer by hand at any moment.
What if a client asks something the agent does not know?
The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.
Will it answer people coming to Osh from the districts?
Yes. Many write ahead, before the trip into town. The agent answers at once, finds a convenient day and sends a reminder the day before so the trip is not wasted.
How do I try it?
Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.
Put the agent to work in Osh
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.