AI receptionist for beauty salons in Qarshi
Clients in Qarshi write on Telegram whenever it suits them: before work, at lunch, late at night. The agent answers for your front desk at any of those hours, quotes the price and books with a master.
Voice message, 0:24
Hello! Got it: a wedding on Saturday, hair and make-up for you and hair for your sister, ready by 17:00. We can start at 14:00 with two masters, Dilbar and Gulnoz. Hair styling is 180,000 sum, make-up 200,000 sum. Shall I book it?
Yes, please. My sister will get there about fifteen minutes later.
Booked: Saturday at 14:00, hair and make-up for you with Dilbar, and hair for your sister at 14:15 with Gulnoz. I’ll remind you on Friday evening.
Thank you, you’ve saved the day!
You’re welcome! Enjoy the celebration.
When customers write in Qarshi
The busiest weeks are early March and the autumn, when the mahallas have one wedding after another. In those weeks people ask about hair and make-up from morning till night, and every message could become a booking.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
Written while getting the children off to school: any time this afternoon?
Afternoon questions: how long the polish lasts and what removal costs.
Evening voice messages about hair and make-up for a wedding on Saturday.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Ertaga soat 16:30 da ustamiz Dilbar boʻsh, manikyurga kelishingiz mumkin. Sizni yozib qoʻyaymi?
Здравствуйте! Завтра в 16:30 мастер Дилбар свободна, можно прийти на маникюр. Записать вас?
What the agent takes off your hands
Books with the right master
Knows how long each service takes and never squeezes a manicure and lash extensions into one slot. The booking shows up in your journal at once, or in the built-in CRM if you have no journal.
Understands voice messages
Many clients find it easier to record a voice message than to type. The agent understands these on Telegram and replies in writing: the price, the time, the master.
Answers on prices and services
Answers “how much?” with a figure from your price list, not “come in and we’ll see”. Says how long the treatment takes and offers a time in the same message.
Weddings and holidays
In the weeks before 8 March, Navruz and Eid it keeps a packed diary free of clashes: answers everyone at once, offers the slots that are left and never puts two clients with one master at the same time.
Hands the tricky ones to you
Complaints, discount requests and anything the owner decides go to a member of staff together with the chat. The alert arrives on Telegram, and you can reply with one tap.
Qarshi: local context
The centre of Kashkadarya Region, known in ancient times as Nakhshab and in Arabic sources as Nasaf.
Kashkadarya is the country’s main gas region, and Qarshi has long been known for its flat-woven carpets.
The city splits into the old part around the Eski Bazaar and the newer microdistricts, and people usually give directions by landmarks: the bazaar, a mosque, a microdistrict number.
People come in from the districts of Kashkadarya to see doctors and masters and to visit the bazaar, and many agree a time in advance so they can get home before dark.
In Qarshi clients also come in from the districts of the region, and they write ahead to fit everything into one day. The agent picks a time that works with their journey and sends a reminder the day before.
Areas and landmarks customers mention
Pakhtazor, the Eski Bazaar, the Kok-Gumbaz Mosque, the Qarshi Bridge
- Where
- Kashkadarya Region
- Population
- over 300,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. It answers in the language of the message: Uzbek, Russian or English. If a client starts in Russian and carries on in Uzbek, the agent switches to Uzbek too.
Can I connect the salon’s Telegram bot?
Yes, the bot connects with its token, and the agent answers in it on the salon’s behalf. If clients also write to the salon’s account, those are separate conversations, and replies never get mixed up.
How does the agent know when masters are free?
The agent connects to your booking journal and sees each master’s free slots. If you have no journal, the schedule is kept in the built-in CRM, and bookings appear there at once.
Can the agent book several people for a wedding?
Yes. In one chat the agent gathers the whole party: names, services, the time to be ready by. Then it sends a summary in one message: who, with which master and at what time.
What if a client asks something the agent does not know?
The agent sticks to your price list and rules and never guesses. When the information is not there, it calls in your front desk, who carry on the chat from the same point.
Can one account run several locations?
Yes. Each location has its own address, hours and staff. The agent asks which is closer for the customer, in Qarshi or in the district, and books the right one.
How do I try it?
Signing up and connecting Telegram or Instagram takes a few minutes. Add your services with prices and durations, and the agent starts answering. The first week is free, and you do not need to enter a card.
Put the agent to work in Qarshi
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.