AI receptionist for beauty salons in Shahrisabz
While a master at a salon in Shahrisabz is with a client, questions about prices and free times pile up on Telegram. The agent answers them at once, books and sends a reminder the day before.
Voice message, 0:24
Hello! Got it: a wedding on Saturday, hair and make-up for you and hair for your sister, ready by 17:00. We can start at 14:00 with two masters, Yulduz and Dilbar. Hair styling is 180,000 sum, make-up 200,000 sum. Shall I book it?
Yes, please. My sister will get there about fifteen minutes later.
Booked: Saturday at 14:00, hair and make-up for you with Yulduz, and hair for your sister at 14:15 with Dilbar. I’ll remind you on Friday evening.
Thank you, you’ve saved the day!
You’re welcome! Enjoy the celebration.
When customers write in Shahrisabz
The busiest weeks are early March and the autumn, when the mahallas have one wedding after another. In those weeks people ask about hair and make-up from morning till night, and every message could become a booking.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
Asking whether they can come in early, before the heat.
On the lunch break: booking themselves and their mother for the same time before a holiday.
Before bed they move tomorrow’s booking, and the agent offers another time straight away.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Shanba kuni soat 14:00 da toʻyga soch turmagi va makiyaj qilib beramiz. Sizni yozib qoʻyaymi?
Здравствуйте! В субботу в 14:00 можем сделать причёску и макияж к свадьбе. Записать вас?
What the agent takes off your hands
Books with the right master
Knows how long each service takes and never squeezes a manicure and lash extensions into one slot. The booking shows up in your journal at once, or in the built-in CRM if you have no journal.
Understands voice messages
Many clients find it easier to record a voice message than to type. The agent understands these on Telegram and replies in writing: the price, the time, the master.
Answers on prices and services
Gives the price and offers a slot at once. If a client asked and went quiet, the agent can follow up politely at a time you set, so the conversation does not end at the price.
Weddings and holidays
Before a wedding it books the women of the whole family: hair for one, make-up for another, just brows for a third. It matches masters and times so everyone is ready when the celebration starts.
Hands the tricky ones to you
Complaints, discount requests and anything the owner decides go to a member of staff together with the chat. The alert arrives on Telegram, and you can reply with one tap.
Shahrisabz: local context
Ancient Kesh and Amir Temur’s home town, with the ruins of his Ak-Saray palace in the centre.
UNESCO has recognised the historic centre as a World Heritage Site, and local needlewomen are known for their embroidery.
Many tourists come for the day from Samarkand over the pass, so in season the centre fills up by lunchtime and empties towards evening.
The town is ringed by orchards at the foot of the mountains, and in summer it is greener than the steppe part of the region.
In Shahrisabz weddings follow one another all autumn, and a good master is booked a week ahead. The agent answers at once, shows the nearest slots and books before the client goes looking elsewhere.
Areas and landmarks customers mention
Ak-Saray, Dorut Tilovat, Chorsu, Ipak Yoli Street
- Where
- Kashkadarya Region
- Population
- over 150,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Uzbek?
Yes. It answers in the language of the message: Uzbek, Russian or English. If a client starts in Russian and carries on in Uzbek, the agent switches to Uzbek too.
Can I connect the salon’s Telegram bot?
Yes, the bot connects with its token, and the agent answers in it on the salon’s behalf. If clients also write to the salon’s account, those are separate conversations, and replies never get mixed up.
How does the agent know when masters are free?
From your booking journal: the agent sees which masters are free and when, and puts the booking there too. Without a journal everything lives in the built-in CRM: masters, services, clients.
Can the agent book several people for a wedding?
Yes. The client says how many people there are and by what time they must be ready, and the agent matches masters and times so nobody waits. If there are not enough free masters, it suggests starting earlier.
What if a client asks something the agent does not know?
The agent sticks to your price list and rules and never guesses. When the information is not there, it calls in your front desk, who carry on the chat from the same point.
Will the agent answer tourists in English?
Yes. It answers in Uzbek, Russian and English, in the guest’s language. In high season in Shahrisabz it keeps up with tourists and locals at the same time.
How do I try it?
Signing up and connecting Telegram or Instagram takes a few minutes. Add your services with prices and durations, and the agent starts answering. The first week is free, and you do not need to enter a card.
Put the agent to work in Shahrisabz
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.