AI receptionist for beauty salons in Taldykorgan
In Taldykorgan the masters’ schedules fill up within days before toi celebrations and holidays, and every unanswered message goes to a competitor. The agent answers at once, finds a free time and books the client into your schedule.
Good evening! I need my gel polish redone. Could I see anyone tomorrow after work?
Good evening! Tomorrow Balnur has 18:40 and 19:30 free. A manicure with gel polish is 6,500 tenge, and removing the old polish is included. Which time shall I put you down for?
19:30, please, I can’t get there any earlier.
Done: tomorrow at 19:30, a gel manicure with Balnur. I’ll send a reminder with the address in the morning.
Thanks so much!
Have a lovely evening! If your plans change, just write here and I’ll move the booking.
When customers write in Taldykorgan
In summer and early autumn, the toi season, the salon is booked up for the weekends ahead, and questions about hair and make-up come every evening. In May, school proms join them. An answer the next day is no use to anyone.
Busiest hours: 10:00 to 13:00 and 18:00 to 22:00
First questions of the day: how much is a manicure with nail art.
Asking whether a brow shaping can fit in today.
Late evening, with the kids asleep: choosing a weekend time. The salon is closed, the agent answers at once.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Ертең сағат 17:00-де шебер Балнұр бос. Сізді жазып қояйын ба?
Здравствуйте! Завтра в 17:00 у мастера Балнур есть свободное окно. Записать вас?
What the agent takes off your hands
Books with the right master
Sees every master’s schedule and offers the client two or three free times. The booking goes straight into your schedule or CRM, with nothing to copy over by hand.
Quotes your prices
Knows your whole price list: manicures, brows, lashes, colouring, blow-dries, sugaring. Helps the client choose between similar services and offers a free time straight away.
Reminds and reschedules
Reminds the client the day before and on the day of the visit. If her plans change, it moves the booking in the same chat, and the freed slot is open for booking again.
Books a group for a toi
Before celebrations clients often book in twos and threes. The agent looks for a time when the right masters are free, so everyone is ready by the same hour.
Hands tricky chats to your team
Complaints, discount requests and anything you decide yourself go to a member of staff with the full chat history. The agent promises nothing on your behalf beyond your rules.
Taldykorgan: local context
The centre of Zhetysu Region on the Karatal river, in the foothills of the Zhetysu (Dzungarian) Alatau.
The town grew from the settlers’ village of Gavrilovka and is closely tied to the poet Ilyas Zhansugurov, whose literary museum is here.
A green, unhurried town, where people from villages and district centres all over Zhetysu Region come to shop and for services.
In summer holiday traffic passes through on the highway north and east across the region, towards the lakes and the mountains.
In Taldykorgan clients also come in from the districts of the region. They book ahead so one trip covers the master and their errands, and the agent fits the time around the journey.
Areas and landmarks customers mention
Zhetysu, Karatal, Samal, Koktem, Musheltoy
- Where
- Zhetysu Region
- Population
- over 170,000
- Customer languages
- Kazakh, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh?
Yes. If a client starts in Kazakh, the agent answers in Kazakh, and if she moves to Russian, the agent follows. Nobody has to ask her to stick to one language.
How does the agent know when a master is free?
The agent connects to your booking schedule or CRM and sees each master’s hours, breaks and days off included. Bookings go straight in. If you have no system yet, the schedule lives in the built-in Solwees CRM.
Can the agent book several people for the same hour?
Yes, and before toi celebrations and proms that is common. The agent checks the services for each person, books them side by side with different masters and sends one shared confirmation.
What if a client is unhappy or asks for a discount?
The agent does not argue or promise anything outside your rules. The chat goes to your front desk with its history, and the agent tells the client a member of staff will reply.
Does it work if we have locations across the region?
Yes. Each location gets its own address, hours and staff. The agent asks where the customer would rather go, in Taldykorgan or closer to home, and books there.
How do I get started?
Sign up, connect the salon’s WhatsApp and Instagram and upload your price list with your masters. The first 7 days are free, no card needed, and in that time the agent will answer real clients.
Put the agent to work in Taldykorgan
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.