AI receptionist for beauty salons in Talgar
In Talgar clients write to their own master directly on WhatsApp, while she is working and can only answer on a break. The agent answers for her: quotes the price, offers a free time and books.
Hello! I’m booked with Aigerim today at 11:00, but I can’t make it, my child is ill. Can I move it?
Hello! Of course, I hope your little one feels better soon. Aigerim has Thursday at 17:00 or Saturday at 12:30. Which suits you better?
Thursday at 17:00.
Done, it’s moved to Thursday at 17:00 with Aigerim. I’ve freed today’s slot so another client can take it.
Thank you for sorting it so quickly!
You’re welcome! I’ll remind you on Wednesday evening.
When customers write in Talgar
Before toi celebrations, school proms and holidays the masters are booked a week ahead. Messages come day and night, and answering them between clients is close to impossible.
Busiest hours: 09:00 to 12:00 and 17:00 to 21:00
First questions of the day: how much is a manicure with nail art.
Booking a mum or a friend for Saturday so they can come together.
After eleven, messages from people just back home. The answer and the booking come straight away.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Ертең сағат 17:00-де шебер Айгерім бос. Сізді жазып қояйын ба?
Здравствуйте! Завтра в 17:00 у мастера Айгерим есть свободное окно. Записать вас?
What the agent takes off your hands
Books with the right master
For a regular it looks for a time with her own master, for a new client it offers whoever is free first. It allows for how long each service takes, so bookings never overlap.
Quotes your prices
Knows your whole price list: manicures, brows, lashes, colouring, blow-dries, sugaring. Helps the client choose between similar services and offers a free time straight away.
Reminds and reschedules
Visits get moved because of work, the weather or a sick child. The agent offers a new time at once, so the master’s slot does not go to waste.
Books a group for a toi
Before celebrations clients often book in twos and threes. The agent looks for a time when the right masters are free, so everyone is ready by the same hour.
Hands tricky chats to your team
Complaints, discount requests and anything you decide yourself go to a member of staff with the full chat history. The agent promises nothing on your behalf beyond your rules.
Talgar: local context
The centre of Talgar District on the northern slopes of the Trans-Ili Alatau, east of Almaty, with Talgar Peak rising above the town.
On the southern edge of town lies the Talgar ancient settlement, a medieval Silk Road town on the UNESCO World Heritage list.
The town is ringed by orchards and dachas, and in spring and autumn many families are busy on their plots.
At weekends people from Almaty pass through on their way to the Talgar gorge, and the cafes along the mountain road come to life.
In Talgar clients choose a master close to home: driving into Almaty for a manicure takes too long. A client books wherever answers quickly with an evening time after work.
Areas and landmarks customers mention
the Talgar road, Meliorator, the Talgar ancient settlement, Talgar Peak
- Where
- Almaty Region
- Population
- over 65,000
- Customer languages
- Kazakh, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh?
Yes. If a client starts in Kazakh, the agent answers in Kazakh, and if she moves to Russian, the agent follows. Nobody has to ask her to stick to one language.
How does the agent know when a master is free?
The agent connects to your booking schedule or CRM and sees each master’s hours, breaks and days off included. Bookings go straight in. If you have no system yet, the schedule lives in the built-in Solwees CRM.
Can the agent book several people for the same hour?
Yes, and before toi celebrations and proms that is common. The agent checks the services for each person, books them side by side with different masters and sends one shared confirmation.
What if a client is unhappy or asks for a discount?
The agent does not argue or promise anything outside your rules. The chat goes to your front desk with its history, and the agent tells the client a member of staff will reply.
Does it work if customers come out from Almaty?
Yes. The agent explains how to reach you from Almaty and picks a time that allows for the drive. If a customer is stuck in traffic, they write in the same chat and the agent tells your staff.
How do I get started?
Sign up, connect the salon’s WhatsApp and Instagram and upload your price list with your masters. The first 7 days are free, no card needed, and in that time the agent will answer real clients.
Put the agent to work in Talgar
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.