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Solwees AI

AI receptionist for beauty salons in Toktogul

Clients in Toktogul message on WhatsApp and Instagram at any hour. The agent answers for your front desk: quotes prices, finds a free slot with the right master and books it.

7 days free, no card

Good evening! I’d like my brows done: shaping and tinting. When can I come this weekend?

Good evening! On Saturday we have 11:00 and 14:30 with Meerim. Shaping with tinting is 600 som and takes about 40 minutes. Which time suits you better?

Let’s do 11. Can you do henna?

Yes, henna is fine, same price. You’re booked for Saturday at 11:00: brow shaping and tinting with Meerim.

Thanks, I’ll be there!

See you then! I’ll send a reminder the day before.

Example conversation on Instagram. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Toktogul

By day clients write during breaks at work, in the evening from home once the kids are asleep. The masters are busy at those hours, a message is easy to miss, and a client who gets no answer books somewhere else.

Busiest hours: 09:00 to 12:00 and 18:00 to 22:00

  1. Booking on the way to work, from a minibus or a traffic jam.

  2. Lunch-break messages: “any slot tonight?”

  3. After-shift messages. The front desk is at home, the agent answers at once.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

If a customer switches to English, the agent follows.

Kyrgyz

Саламатсызбы! Эртең саат 15:00дө Мээрим чеберде бош убакыт бар. Сизди жазып коёюнбу?

Russian

Здравствуйте! Завтра в 15:00 есть свободное время у мастера Мээрим. Записать вас?

What the agent takes off your hands

Books with the right master

Checks the masters’ schedules and offers the client two or three times right away. The booking goes into your Altegio or DIKIDI journal, or into the built-in Solwees CRM if you have none.

Answers prices and services

Answers questions like “how much are lash extensions” or “how long does gel polish last” from your price list and helps the client pick a service.

Sends reminders

A day and a couple of hours before the visit, in the client’s language. If plans change, it offers another time right away.

Hands the tricky ones to you

Complaints, unusual requests and anything the owner decides go to your front desk with a short summary of the chat.

Toktogul: local context

A town by the Toktogul Reservoir, the largest in the country, on the Bishkek-Osh road.

A town halfway between Bishkek and Osh where drivers and travellers stop over.

In Toktogul there are fewer salons than in the capital, and fewer front-desk staff too: often one person greets clients and answers chats between treatments.

Areas and landmarks customers mention

the town centre, the reservoir shore, the Bishkek-Osh road

Toktogul
Where
Jalal-Abad Region
Customer languages
Kyrgyz, Russian
Where they write
WhatsApp and Instagram

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • DIKIDI
  • Bitrix24
  • amoCRM / Kommo
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. A client can write in Kyrgyz, Russian or English, and the agent answers in the same language. If she switches mid-conversation, the agent switches with her.

How does the agent know when masters are free?

The agent connects to your Altegio or DIKIDI journal and sees when each master is free. It puts the booking right there, so your front desk has nothing to copy over by hand. If you have no journal yet, schedules can live in the built-in Solwees CRM.

Can I connect the salon’s Instagram and WhatsApp?

Yes, plus Telegram and your website chat. Messages from every channel arrive in one inbox, where you see each reply the agent sent and can answer by hand at any moment.

What if a client asks something the agent does not know?

The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.

Can I connect several locations across the region?

Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Toktogul or in the district.

How do I try it?

Sign-up takes a few minutes and the first 7 days are free, no card. Connect one channel, add services and prices, and watch the agent handle real chats.

Put the agent to work in Toktogul

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.