Connect Kommo (amoCRM)

In Kommo, open Settings > Integrations, create an external integration and copy its long-lived token.

In AI Assistant > App Directory > Kommo > «Connection», enter the subdomain, the token and the domain (kommo.com or amocrm.ru). Pick the pipeline, the initial stage and the lost stage from the lists.

Deals are created by the assistant with the «Product & service sales» role: one deal per conversation, with the budget and your fields for the meeting date, channel, service and client language, found by their Russian names («Дата встречи», «Канал обращения», «Услуга», «Язык клиента»). On handoff the deal moves to the manager's stage with a summary.

For a real chat on the deal card, ask amoCRM support for an amoJo channel ID and secret and add them on the same tab. Without it, each message is written to the deal as a note.