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Solwees AI

AI receptionist for aesthetic clinics in Kant

In Kant clients often ask not just the price of a procedure but whether there is a discount on a course or an offer this month. The agent answers from your price list and the offers you added yourself, books a consultation and passes questions about contraindications to the specialist.

7 days free, no card

Hi! How much is a facial peel? I want to get rid of dark spots.

Hello! Our peels start at 1,500 som. Which one suits you and what result to expect is for the doctor to say at a consultation. A consultation is 500 som, and tomorrow we have 11:00 and 17:30.

What if I’m breastfeeding, is that OK?

Only the doctor can decide that. I’ve passed your question to Dr Aiperi. Shall I book you a consultation to talk it through in person?

Yes, tomorrow at 17:30, please.

You’re booked for a consultation tomorrow at 17:30 with Dr Aiperi. I’ll send a reminder in the morning.

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Kant

Messages come unevenly: quiet in the morning, price questions at lunch, and in the evening those who have made up their mind and want to book. On Friday evenings there are many requests for a Saturday slot, since many people work late on weekdays.

Busiest hours: 10:00 to 12:00 and 18:00 to 21:00

  1. The morning after a procedure: “it’s red, is that normal?” The agent passes it to the doctor at once.

  2. Lunch-break price questions after seeing a procedure on Instagram.

  3. After-work messages when the clinic is already closed. The agent answers at once and books a consultation.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

If a customer switches to English, the agent follows.

Kyrgyz

Саламатсызбы! Эртең саат 16:00дө Айпери косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?

Russian

Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Айпери. Записать вас на консультацию?

What the agent takes off your hands

Books consultations and procedures

Finds a free time with the right specialist and books it at once. It sees the schedule in Altegio and saves clients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.

Answers prices and procedures

Knows your price list and answers what a procedure or a course costs, how long a session takes and whether a consultation comes first. It makes no promises about results: that is a conversation for the doctor.

Leaves contraindications to the doctor

If a client asks whether they can have a procedure while pregnant, with an allergy or while taking medication, the agent does not answer for the doctor. It forwards the question to the specialist with the chat and offers to book a consultation.

Stays in touch after a procedure

Sends a reminder the day before, and when the next session of a course is due, it offers to book it. It does not discuss complaints after a procedure: it forwards them to the specialist straight away.

Kant: local context

A town 20 km from Bishkek, effectively part of the capital area.

Many people work in Bishkek and book for the weekend.

Bishkek is half an hour away, and many live here and work in the capital.

At weekends locals look for services close to home rather than driving into the city.

In Kant some people commute to Bishkek and choose between a clinic there and one closer to home. They go with whoever answers quickly, names a price and finds a slot in the evening or at the weekend.

Areas and landmarks customers mention

the town centre, the Bishkek road, the market

Kant
Where
Chuy Region
Customer languages
Russian, Kyrgyz
Where they write
Instagram and WhatsApp

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • Bitrix24
  • amoCRM / Kommo
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. It replies in the language the client wrote in: Kyrgyz, Russian or English. If the client switches language, the agent switches too.

Will the agent tell a client whether a procedure suits them?

No, and that is deliberate. The agent does not assess skin, read test results or promise an outcome. It offers a consultation and forwards the client’s question to the doctor in advance, so the appointment doesn’t start from scratch.

Where do bookings live?

In Altegio, if you use it: the agent sees your specialists’ free time and books straight into the journal. Clients and requests are saved in Bitrix24 or amoCRM, and without a system everything lives in the built-in Solwees CRM.

What does the agent do if a client is worried after a procedure?

It passes the message to the specialist at once with a summary of the chat and gives no advice itself. If the client says they feel unwell, the agent asks them to call the clinic right away.

Does it work if customers drive in from Bishkek?

Yes. The agent explains how to reach you in Kant and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.

How do I try it?

Sign-up takes a few minutes and the first 7 days are free, no card. Connect Instagram, add your procedures and prices, and watch the agent book consultations.

Put the agent to work in Kant

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.