AI receptionist for aesthetic clinics in Tokmok
A cosmetologist in Tokmok often answers Instagram messages personally between procedures. The agent takes the chats over: answers about prices, books consultations and sends visit reminders, passing medical questions to the doctor.
Hi! How much is a facial peel? I want to get rid of dark spots.
Hello! Our peels start at 2,000 som. Which one suits you and what result to expect is for the doctor to say at a consultation. A consultation is 600 som, and tomorrow we have 11:00 and 17:30.
What if I’m breastfeeding, is that OK?
Only the doctor can decide that. I’ve passed your question to Dr Aiperi. Shall I book you a consultation to talk it through in person?
Yes, tomorrow at 17:30, please.
You’re booked for a consultation tomorrow at 17:30 with Dr Aiperi. I’ll send a reminder in the morning.
When customers write in Tokmok
In the morning and afternoon clients are busy at work and write briefly: “how much is it?” The detailed questions and bookings come in the evening, after eight, and if the answer only comes the next day, the client has often booked with another clinic.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning reschedules: “I can’t make it by ten, can I come in the evening?” The agent offers a free time.
Lunch-break price questions after seeing a procedure on Instagram.
After-work messages when the clinic is already closed. The agent answers at once and books a consultation.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 16:00дө Айпери косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?
Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Айпери. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Checks your doctors’ and cosmetologists’ schedules in Altegio and offers the client the nearest free slots. The booking shows up in the journal at once, and the client’s contact is saved in Bitrix24 or amoCRM. If you use none of these systems, bookings and clients are kept in the built-in Solwees CRM.
Answers prices and procedures
Quotes your price list and says how long a procedure takes. It never promises a result: what to expect is for the doctor to explain at the consultation.
Leaves contraindications to the doctor
Pregnancy, breastfeeding, medication, allergies: only the doctor decides whether a procedure fits. The agent passes those questions to the doctor with a summary of the chat and books the client a consultation.
Stays in touch after a procedure
Sends a reminder the day before, and when the next session of a course is due, it offers to book it. It does not discuss complaints after a procedure: it forwards them to the specialist straight away.
Tokmok: local context
One of the largest towns of the Chuy valley, about 60 km from Bishkek, next to the Burana Tower.
Many customers work in the capital and write on their way home.
The road to Issyk-Kul runs nearby, and summer traffic grows noticeably.
Many people work or study in Bishkek and come home in the evening.
If some of your procedures are done by a specialist from Bishkek who sees clients in Tokmok only on certain days, the agent books them on exactly those days. It fills the diary in advance and reminds clients the day before, so the day has no empty slots.
Areas and landmarks customers mention
the central market, the Bishkek road, the Burana Tower
- Where
- Chuy Region
- Population
- over 70,000
- Customer languages
- Russian, Kyrgyz
- Where they write
- Instagram and WhatsApp
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. Clients write however suits them: Kyrgyz, Russian or English, and get the answer in the same language. If a client moves from Russian to Kyrgyz mid-conversation, the agent carries on in Kyrgyz too.
Will the agent tell a client whether a procedure suits them?
No. Whether a procedure fits, any contraindications and the result to expect are the doctor’s call. The agent books a consultation and passes the question to the doctor with a summary of the chat.
Where do bookings live?
In Altegio, if you use it: the agent sees your specialists’ free time and books straight into the journal. Clients and requests are saved in Bitrix24 or amoCRM, and without a system everything lives in the built-in Solwees CRM.
What does the agent do if a client is worried after a procedure?
It passes the message to the specialist at once with a summary of the chat and gives no advice itself. If the client says they feel unwell, the agent asks them to call the clinic right away.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Tokmok and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up, connect the clinic’s Instagram or WhatsApp and upload your price list with procedures. The first 7 days are free, no card needed, and within days you can see how the agent answers and books.
Put the agent to work in Tokmok
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.