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Solwees AI

AI receptionist for electricians in Kant

In Kant an electrician usually has no dispatcher, and messages wait while he is on a job. The agent answers for him: it takes the request, books a free slot, and if something sparks or the power is out, passes it to the electrician at once.

7 days free, no card

Good evening! The kitchen sockets stopped working. The breaker in the panel tripped, I switch it back on and it trips again.

Good evening! Is anything sparking or smelling of burning right now?

No, they just don’t work.

All right. Please don’t switch that breaker on again until the electrician has looked at it. Bakyt can come tomorrow at 10:00 or 18:00. The call-out and fault finding start at 500 som, and he will give the exact price after the check. Which time suits you?

18:00. It’s a house, 23 Sadovaya Street.

You’re booked for tomorrow at 18:00 with Bakyt. I’ll remind you an hour before.

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Kant

From morning until lunch people write about things that can be planned: sockets, light fittings, rewiring. After work they write about what has broken: a room without power, a dead socket. The agent answers at any hour and passes anything urgent to the electrician at once.

Busiest hours: 08:00 to 11:00 and 17:00 to 20:00

  1. Morning messages about renovations: the cost of wiring a new flat and when an electrician can come and look.

  2. Afternoon, a shop writes: the sign lighting is out. The agent checks the address and opening hours and books an electrician.

  3. Evening: everything in the kitchen is on and the breaker trips. The agent checks nothing is sparking and books an electrician.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

If a customer switches to English, the agent follows.

Kyrgyz

Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.

Russian

Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.

What the agent takes off your hands

Safety first

The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.

Finds out what happened

Asks what exactly is not working (sockets, lights or a breaker) and what kind of place it is: a flat, a house or an office. The electrician arrives already knowing the job.

Books the visit

Finds free time in Google Calendar or the built-in Solwees CRM, books the customer and saves the request in Bitrix24 or amoCRM. The day before, it reminds the customer about the visit.

Answers about prices and meters

How much a point costs, replacing a breaker or hanging a chandelier: the agent answers from your price list, always as a “from” price. About moving or replacing a meter it says only what you have allowed, and the electrician names the final sum on site.

Kant: local context

A town 20 km from Bishkek, effectively part of the capital area.

Many people work in Bishkek and book for the weekend.

Bishkek is half an hour away, and many live here and work in the capital.

At weekends locals look for services close to home rather than driving into the city.

A private house in Kant often keeps growing: a new room, a bathhouse, a garage, and every extension needs power and lights. The agent asks what is already in place and what is needed, quotes the “from” price per point and books the electrician to look at the job.

Areas and landmarks customers mention

the town centre, the Bishkek road, the market

Kant
Where
Chuy Region
Customer languages
Russian, Kyrgyz
Where they write
WhatsApp

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Bitrix24
  • amoCRM / Kommo
  • Google Calendar
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. It replies in the language the customer wrote in: Kyrgyz, Russian or English. The language can change within one chat.

Where do requests go?

Into Bitrix24 or amoCRM if you already work there, or into the built-in Solwees CRM. If your electricians keep their visits in Google Calendar, the agent sees their free time and books straight into it.

What does the agent do if something is sparking or the power is out?

It writes to the customer: “Please switch off the breaker and do not touch anything.” That is where the advice ends: the agent never suggests fixing anything yourself and sends the request with the address to the electrician that same minute.

Can the agent quote a price?

Only a “from” price, and only from your price list: for example, per point or for fitting a socket. The electrician gives the final price after the inspection.

Does it work if customers drive in from Bishkek?

Yes. The agent explains how to reach you in Kant and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.

How do I try it?

The first 7 days are free, no card. Sign up, connect WhatsApp or Telegram, add your services with “from” prices, and the agent starts answering your customers the same day.

Put the agent to work in Kant

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.