AI receptionist for electricians in Kemin
In Kemin people write to the electrician about a loose socket, lighting for a new extension, a breaker that trips in the evenings. The agent sorts these messages while the electrician works: it finds out what is needed, quotes a “from” price and books. The electrician hears at once only about what cannot wait.
Good evening! For the third evening in a row the breaker trips when we switch on the heater and the kettle. During the day everything works.
Good evening! Could you tell me whether it’s the main breaker for the whole house or just one? And was there a smell of burning when it happened?
The main one. No smell of burning.
All right. Emir will check the panel and the wiring and tell you what is causing it. He can come tomorrow at 9:00 or 17:00. The call-out and fault finding start at 500 som, and he will give the exact price after the check. Which time suits you?
17:00, please, I’ll be home by then. It’s a house, 48 Lenin Street.
You’re booked for tomorrow at 17:00 with Emir. If before then you smell burning or see sparks, switch off the breaker and write here right away.
When customers write in Kemin
In summer private houses run air conditioners and in winter heaters, and old wiring takes the extra load. So in the evening, when everything is switched on, people write about tripped breakers. During the day they ask about sockets, lights and wiring for an extension.
Busiest hours: 08:00 to 11:00 and 17:00 to 20:00
Morning: can extra kitchen sockets be added for new appliances? The agent quotes the “from” price per point and books an electrician to take a look.
Afternoon questions about the meter: moving it, replacing it, who handles it. The agent answers by your rules.
Evening: the heater and the kettle go on and the main breaker trips. The agent asks whether there was a smell of burning and books an electrician to check the panel.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.
Finds out what happened
Finds out whether the power is out in the whole house or one room, whether the breaker trips again and what was switched on just before. With those answers the electrician understands the job before setting out and brings everything he needs.
Books the visit
Finds free time in Google Calendar or the built-in Solwees CRM, books the customer and saves the request in Bitrix24 or amoCRM. The day before, it reminds the customer about the visit.
Answers about prices and meters
How much a point costs, replacing a breaker or hanging a chandelier: the agent answers from your price list, always as a “from” price. About moving or replacing a meter it says only what you have allowed, and the electrician names the final sum on site.
Kemin: local context
A town in the east of Chuy Region on the way to Issyk-Kul, next to the Chon-Kemin gorge.
The road into the Chon-Kemin gorge starts here, for horse treks and mountain holidays.
A private house in Kemin often keeps growing: a new room, a bathhouse, a garage, and every extension needs power and lights. The agent asks what is already in place and what is needed, quotes the “from” price per point and books the electrician to look at the job.
Areas and landmarks customers mention
the town centre, the Issyk-Kul road, the Chon-Kemin gorge
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A customer can write in Kyrgyz, Russian or English: whatever language they start in, the agent answers in it. If the customer moves to another language during the chat, the agent moves with them.
Where do requests go?
The agent puts visits into Google Calendar if your electricians keep their schedule there, and saves customers and requests in Bitrix24 or amoCRM. If you have neither, everything stays in the built-in Solwees CRM.
What does the agent do if something is sparking or the power is out?
It gives one piece of advice only: switch off the breaker and do not touch anything. It gives no other repair tips and passes the request straight to the electrician with the address and a summary of the chat.
Can the agent quote a price?
Only a “from” price, and only from your price list: for example, per point or for fitting a socket. The electrician gives the final price after the inspection.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Kemin and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
The first 7 days are free, no card. Sign up, connect WhatsApp or Telegram, add your services with “from” prices, and the agent starts answering your customers the same day.
Put the agent to work in Kemin
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.