AI receptionist for electricians in Nookat
In Nookat people write to the electrician about a loose socket, lighting for a new extension, a breaker that trips in the evenings. The agent sorts these messages while the electrician works: it finds out what is needed, quotes a “from” price and books. The electrician hears at once only about what cannot wait.
Good evening! We’ve bought a chandelier and need it hung in the living room. How much is it and when can you come?
Good evening! Is the ceiling a regular one or a stretch ceiling? And please send a photo of the spot where the chandelier will hang.
A stretch ceiling. Photo sent.
Thank you, I’ve passed the photo on, so the electrician can see in advance how to mount the chandelier on a stretch ceiling. Hanging it starts at 400 som, and he will give the exact price on site. Talant can come on Saturday at 11:00 or 15:00. Which suits you better?
Saturday at 11:00. It’s a house, 15 Gagarin Street.
You’re booked for Saturday at 11:00 with Talant. I’ll send a reminder on Friday evening.
When customers write in Nookat
In summer private houses run air conditioners and in winter heaters, and old wiring takes the extra load. So in the evening, when everything is switched on, people write about tripped breakers. During the day they ask about sockets, lights and wiring for an extension.
Busiest hours: 08:00 to 11:00 and 17:00 to 20:00
Morning messages about renovations: the cost of wiring a new flat and when an electrician can come and look.
Afternoon questions about the meter: moving it, replacing it, who handles it. The agent answers by your rules.
Evening: someone has bought a chandelier and needs it hung. The agent asks what kind of ceiling it is, quotes the “from” price and books an electrician for the weekend.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.
Finds out what happened
Asks what exactly is not working (sockets, lights or a breaker) and what kind of place it is: a flat, a house or an office. The electrician arrives already knowing the job.
Books the visit
Offers the customer a time when the electrician is free and puts the visit straight into his Google Calendar. The customer and the request are saved in Bitrix24, amoCRM or the built-in Solwees CRM, and before the visit the customer gets a reminder.
Answers about prices and meters
Quotes “from” prices from your list: wiring per point, fitting a socket or a light. Questions about the meter get answered by your rules, and the electrician names the final price after the inspection.
Nookat: local context
A town of Osh Region among orchards and fields, an hour from Osh.
People are used to settling things in messengers, the same way many families keep in touch with relatives working far from home.
In Nookat people often give directions to their house by landmarks: by the mosque, behind the bazaar, opposite the school. The agent asks for both the address and a landmark, finds out what is not working and replies in the language the customer wrote in, so the electrician does not have to phone for directions on the way.
Areas and landmarks customers mention
the town centre, the bazaar
- Where
- Osh Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the customer wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.
Where do requests go?
The agent puts visits into Google Calendar if your electricians keep their schedule there, and saves customers and requests in Bitrix24 or amoCRM. If you have neither, everything stays in the built-in Solwees CRM.
What does the agent do if something is sparking or the power is out?
It writes to the customer: “Please switch off the breaker and do not touch anything.” That is where the advice ends: the agent never suggests fixing anything yourself and sends the request with the address to the electrician that same minute.
Can the agent quote a price?
Only a “from” price, and only from your price list: for example, per point or for fitting a socket. The electrician gives the final price after the inspection.
Does it make sense for a small team?
Yes. In Nookat a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp or Telegram, add your services and prices, and watch the agent take requests.
Put the agent to work in Nookat
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.