AI receptionist for electricians in Osh
Sockets, lights, a breaker that keeps tripping, wiring in a new house: in Osh people send all of it to the electrician on WhatsApp. The agent replies at once and books the visit, and if something is sparking or smells of burning, it advises switching off the breaker and passes the request to the electrician.
Good evening! We’ve bought a chandelier and need it hung in the living room. How much is it and when can you come?
Good evening! Is the ceiling a regular one or a stretch ceiling? And please send a photo of the spot where the chandelier will hang.
A stretch ceiling. Photo sent.
Thank you, I’ve passed the photo on, so the electrician can see in advance how to mount the chandelier on a stretch ceiling. Hanging it starts at 500 som, and he will give the exact price on site. Talant can come on Saturday at 11:00 or 15:00. Which suits you better?
Saturday at 11:00. It’s a house, 15 Gagarin Street.
You’re booked for Saturday at 11:00 with Talant. I’ll send a reminder on Friday evening.
When customers write in Osh
In the morning and during the day people write about planned work: replacing sockets, putting up lights, moving the meter. In the evening, with everyone home, breakers trip and messages come one after another. The electrician has no time to reply then, but the agent answers at once and books the nearest free slot.
Busiest hours: 09:00 to 12:00 and 18:00 to 21:00
Morning messages about renovations: the cost of wiring a new flat and when an electrician can come and look.
Afternoon questions about the meter: moving it, replacing it, who handles it. The agent answers by your rules.
Evening: someone has bought a chandelier and needs it hung. The agent asks what kind of ceiling it is, quotes the “from” price and books an electrician for the weekend.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.
Finds out what happened
Asks what exactly is not working (sockets, lights or a breaker) and what kind of place it is: a flat, a house or an office. The electrician arrives already knowing the job.
Books the visit
Finds free time in Google Calendar or the built-in Solwees CRM, books the customer and saves the request in Bitrix24 or amoCRM. The day before, it reminds the customer about the visit.
Answers about prices and meters
Quotes “from” prices from your list: wiring per point, fitting a socket or a light. Questions about the meter get answered by your rules, and the electrician names the final price after the inspection.
Osh: local context
The second city of the country and the capital of the south, with over 300,000 people.
Customers write in Kyrgyz, Uzbek and Russian, often switching language in the same conversation.
Osh starts early: the bazaar opens at dawn, and messages pick up again towards the evening.
People come from nearby districts to shop and for services, so many customers write ahead before the trip.
Summer in Osh is hot, air conditioners run all day, and old wiring in private houses does not always cope with the load. The agent asks what exactly trips and whether anything is sparking, books an electrician, and passes an urgent case on at once.
Areas and landmarks customers mention
Jayma Bazaar, Sulaiman-Too, Kurmanjan Datka Street, Lenin Street
- Where
- city of national significance
- Population
- over 300,000
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the customer wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.
Where do requests go?
The agent puts visits into Google Calendar if your electricians keep their schedule there, and saves customers and requests in Bitrix24 or amoCRM. If you have neither, everything stays in the built-in Solwees CRM.
What does the agent do if something is sparking or the power is out?
It gives one piece of advice only: switch off the breaker and do not touch anything. It gives no other repair tips and passes the request straight to the electrician with the address and a summary of the chat.
Can the agent quote a price?
Only a “from” price, and only from your price list: for example, per point or for fitting a socket. The electrician gives the final price after the inspection.
Will it answer people coming to Osh from the districts?
Yes. Many write ahead, before the trip into town. The agent answers at once, finds a convenient day and sends a reminder the day before so the trip is not wasted.
How do I try it?
The first 7 days are free, no card. Sign up, connect WhatsApp or Telegram, add your services with “from” prices, and the agent starts answering your customers the same day.
Put the agent to work in Osh
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.