AI receptionist for massage studios and spas in Tokmok
In the evening in Tokmok, people who spent the day behind the wheel or at a computer write in, wanting a massage in the next few days. The agent answers while your therapist is busy: explains how the programmes on your list differ, quotes the price and books straight away.
Hello! I’d like to give my friend a massage gift certificate. What do you have?
Hello! It can be for an amount or for a treatment. For example, a 60-minute back massage is 1,200 som, and a certificate for it is valid for three months. Which would you prefer?
The back massage. My friend’s name is Akylai, her birthday is on Saturday.
I’ve passed the request to our front desk: a certificate for a 60-minute back massage, name on the certificate: Akylai. Tomorrow before 12:00 they’ll message you to take payment and arrange when to collect it.
Thank you! And my friend can choose the time herself later?
Yes, she can message us on WhatsApp and I’ll book her in at a time that suits her. Enjoy the celebration!
When customers write in Tokmok
Most messages arrive in the evening after work and before the weekend. Daytime brings questions about gift certificates, and before 8 March and New Year there are especially many.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning: “I’ve got a stiff neck, can I come in today?”
Afternoon: choosing a gift certificate, for an amount or a treatment.
Evening, after work: booking for the weekend, often for two. The front desk has gone home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 18:00дө 60 мүнөттүк массажга бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 18:00 есть свободное время на массаж, 60 минут. Записать вас?
What the agent takes off your hands
Books massages
Knows how long each treatment takes, books a free therapist and sends a reminder the day before. Sees the schedule in Altegio or DIKIDI, or keeps it in the built-in Solwees CRM if you have no journal.
Answers prices and packages
Quotes your price list, explains the types of massage and your packages, and what sets one programme apart from another.
Couples and gift certificates
When someone writes “we want to come together”, the agent looks for a time when two therapists or the room for two are free. It takes a certificate request in full, with the treatment or amount, the name and the date, and hands it to your front desk.
Hands the tricky ones to you
Whether someone can have a massage with a hernia, high blood pressure or during pregnancy is not the agent’s call. Those questions, complaints and discount requests go to your front desk with the chat, and the client knows a person will answer.
Tokmok: local context
One of the largest towns of the Chuy valley, about 60 km from Bishkek, next to the Burana Tower.
Many customers work in the capital and write on their way home.
The road to Issyk-Kul runs nearby, and summer traffic grows noticeably.
Many people work or study in Bishkek and come home in the evening.
In Tokmok many people work in Bishkek and come home tired. They book a massage for the evening or the weekend, write on the way, and need an answer right away.
Areas and landmarks customers mention
the central market, the Bishkek road, the Burana Tower
- Where
- Chuy Region
- Population
- over 70,000
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Russian or English. The language can change within one chat.
Where do bookings live?
If your journal is already in Altegio or DIKIDI, the agent connects to it and puts bookings where your therapists see them. Your client base can be kept in Bitrix24. A studio with no system can use the built-in Solwees CRM, which holds both the journal and the clients.
Does the agent sell gift certificates?
It explains which certificates you offer and what they cost, collects the request and passes it to your front desk to issue and take payment.
What if a client asks something the agent does not know?
It does not make an answer up, especially about health and contraindications. It passes the question to your front desk with a summary and tells the client a person will reply.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Tokmok and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up and connect the studio’s WhatsApp or Instagram, then add your treatments with their durations and prices. You can use it free for the first 7 days, no card, and in that time the agent will have answered real clients.
Put the agent to work in Tokmok
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.