AI receptionist for plumbers in Kant
A plumber in Kant often works alone, and while he is under one customer’s sink, another is waiting for a reply on WhatsApp. The agent replies at once: it asks what is leaking and where, requests a photo and books the nearest free time.
Hello! It’s leaking under the kitchen sink, I’ve put a bowl under it. Can you come today?
Hello! Please close the valve under the sink and send a photo of where it leaks, so the plumber brings the right parts.
Closed it. Photo sent, it drips where the pipes join.
Thank you, I’ve passed the photo on. Adilet can come today at 20:00. The call-out and leak repair start at 400 som, and he will give the exact price on site. Shall I book it?
Yes. It’s a house, 7 Toktogul Street.
Booked: today at 20:00 with Adilet. If the leak gets worse, write here right away.
When customers write in Kant
In the warm months people replace pipes in the yard and fit water heaters, and in the frost they write about frozen pipes. Leaks and blocked drains happen all year, and most messages arrive in the morning and evening, when the owners are home.
Busiest hours: 07:00 to 09:00 and 17:00 to 20:00
Morning: the kitchen mixer tap is dripping. The agent asks for a photo so the plumber brings the right cartridge, and books an evening slot.
Lunchtime questions: how much to fit a water heater and when a plumber is free.
Home from work, and there is water under the sink. The agent asks for a photo and finds a plumber for the same evening.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Бүгүн саат 20:00дө уста келет. Агып жаткан жердин сүрөтүн жибериңизчи.
Здравствуйте! Мастер приедет сегодня в 20:00. Пришлите, пожалуйста, фото места, где течёт.
What the agent takes off your hands
Tells an emergency from a routine job
If a pipe bursts or water is running into the flat below, the agent asks the customer to shut off the water and passes the request straight to the on-call plumber. A blocked drain, a mixer tap or a water heater gets booked for a convenient time.
Asks for a photo and the address
Finds out where it leaks and since when, and asks for a photo and the address. The plumber arrives with the right parts and does not have to go back for them.
Books the plumber
Books the customer only into time that is free in the plumber’s Google Calendar, so two jobs never land in the same hour. The request with photo and address is saved in Bitrix24, amoCRM or the built-in Solwees CRM, and the day before the visit the customer gets a reminder.
Never promises a price before the visit
Quotes a “from” price only if your price list has one. The plumber sets the final price on site, and the agent tells the customer exactly that.
Kant: local context
A town 20 km from Bishkek, effectively part of the capital area.
Many people work in Bishkek and book for the weekend.
Bishkek is half an hour away, and many live here and work in the capital.
At weekends locals look for services close to home rather than driving into the city.
Many plumbers work both in Bishkek and in Kant, so call-outs are best grouped by day. The agent books routine jobs for the days the plumber is in town and passes a leak that cannot wait straight to whoever is on call.
Areas and landmarks customers mention
the town centre, the Bishkek road, the market
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A customer can write in Kyrgyz, Russian or English, and the agent answers in the same language. If the customer switches from one language to another during the chat, the agent switches with them.
Where do requests go?
Into Bitrix24 or amoCRM if you already work there, or into the built-in Solwees CRM. If your plumbers keep their visits in Google Calendar, the agent books straight into it and never puts two customers in one slot.
What does the agent do if a pipe bursts?
It tells the customer one thing: shut off the water and touch nothing. The agent gives no other advice and sends the request with the address and photo to the on-call plumber that same minute, day or night.
Will the agent quote a price for the job?
If your price list has a “from” price, the agent quotes it. If not, it says the plumber will price the job on site. It never promises a final price before the inspection.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Kant and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your services and prices, and watch the agent answer customers.
Put the agent to work in Kant
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.