AI receptionist for real estate agencies in Kara-Balta
A buyer in Kara-Balta often writes to several realtors about the same house. Whoever answers first and makes sense is the one who takes them to the viewing. The agent answers on WhatsApp within the minute, checks the budget and books a convenient time.
Hi! I’m looking for a two-room flat in a new building, budget up to $40,000. Ideally close to the centre.
Hello! There are two options that fit: 58 m² for $36,500 and 63 m² for $39,000, both in completed buildings. Are you paying cash or considering instalments?
Cash. Could we see both on Saturday?
Yes. On Saturday our realtor Talant can show you both flats at 11:00 or 15:00. Which time suits you?
11:00, please.
You’re booked for a viewing on Saturday at 11:00, and I’ve passed your request to the realtor. Talant will call the day before and send the addresses.
When customers write in Kara-Balta
People browse listings in the evening and at weekends, at home and in no hurry, and that is when they write. Answer only in the morning, and the client has often already arranged a viewing with another agency.
Busiest hours: 09:00 to 12:00 and 18:00 to 21:00
Morning checks on whether a listing saved last night is still available.
Tenants ask about the deposit, utility bills and whether pets are allowed.
Messages from home after a family talk: “can we see it on Saturday?” The agent offers a viewing time at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Ишемби күнү саат 11:00дө батирди көрүүгө болот. Сизди жазып коёюнбу?
Здравствуйте! В субботу в 11:00 можно посмотреть квартиру. Записать вас?
What the agent takes off your hands
Answers about listings
Talks through flats and houses from your database: price, size, floor, finish, completion date and instalments. For rentals it covers the deposit and whether children or pets are allowed. It works at night and at weekends too.
Finds out what the client needs
Before calling in a realtor, the agent finds out the essentials: buy or rent, how many rooms, which area, what budget, and whether the money is there now or instalments are needed. Your realtor only spends time on clients once it is clear what to show them.
Books viewings
Offers your realtor’s free times, books the viewing and reminds the client the day before. The viewing shows up right away in the calendar of the built-in Solwees CRM.
Passes hot leads to your realtor
As soon as a client is ready to see a property or wants to discuss the price, the agent calls in a realtor with a short recap: what the client is looking for, how much they can spend, what they have already been offered. The lead and its history are saved in Bitrix24 or amoCRM.
Kara-Balta: local context
A town in the west of the Chuy valley, on the Bishkek-Osh road.
Traffic heading south runs through town, so part of the customers are passing through.
The town grew around a mining plant and today lives on trade and the highway.
Bishkek is about an hour away, and some customers compare prices with the capital.
In Kara-Balta families from the capital look for a house with a plot not far from work. They ask how long the drive to Bishkek is and whether there is a school and a kindergarten nearby, and they want to view at the weekend. The agent answers at once and books a viewing for Saturday or Sunday.
Areas and landmarks customers mention
the town centre, the Bishkek-Osh road, the market
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. Whatever language the client writes in, the agent answers in it: Kyrgyz, Russian or English. If a client starts in Russian and carries on in Kyrgyz, the agent switches to Kyrgyz too.
Where do the leads go?
Wherever you already keep them: Bitrix24 or amoCRM. If you have no CRM, leads are collected in the built-in Solwees CRM. Each one shows what the client is looking for, their budget and what they agreed with the agent.
Does it work for a developer?
Yes. The agent answers about layouts, completion dates, prices and instalments from the data you upload, and books a meeting at your sales office or a viewing of the flat.
What if a client asks something the agent does not know?
It does not make an answer up. Questions about bargaining, documents or mortgages go to a realtor with a summary of the chat, and the client hears that a person will reply.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Kara-Balta and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up, connect the agency’s WhatsApp or Instagram and upload your listings. The first 7 days are free with no card required, and within those days you can see how the agent talks to clients.
Put the agent to work in Kara-Balta
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.