AI receptionist for real estate agencies in Kara-Suu
A realtor in Kara-Suu spends half the day driving between properties and at the notary’s, and WhatsApp messages pile up in the meantime. The agent answers them at once: talks through the house or flat, checks the budget and books a viewing for when the realtor is free.
Hi! I’m looking for a two-room flat in a new building, budget up to $40,000. Ideally close to the centre.
Hello! There are two options that fit: 58 m² for $36,500 and 63 m² for $39,000, both in completed buildings. Are you paying cash or considering instalments?
Cash. Could we see both on Saturday?
Yes. On Saturday our realtor Bekzod can show you both flats at 11:00 or 15:00. Which time suits you?
11:00, please.
You’re booked for a viewing on Saturday at 11:00, and I’ve passed your request to the realtor. Bekzod will call the day before and send the addresses.
When customers write in Kara-Suu
People browse listings in the evening and at weekends, at home and in no hurry, and that is when they write. Answer only in the morning, and the client has often already arranged a viewing with another agency.
Busiest hours: 09:00 to 12:00 and 18:00 to 21:00
Viewing reschedules: “I can’t make it by eleven, can we do the afternoon?” The agent offers another free time in the realtor’s diary.
Lunch-break questions about price, floor and buying in instalments.
Messages from home after a family talk: “can we see it on Saturday?” The agent offers a viewing time at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Ишемби күнү саат 11:00дө батирди көрүүгө болот. Сизди жазып коёюнбу?
Здравствуйте! В субботу в 11:00 можно посмотреть квартиру. Записать вас?
What the agent takes off your hands
Answers about listings
Talks through flats and houses from your database: price, size, floor, finish, completion date and instalments. For rentals it covers the deposit and whether children or pets are allowed. It works at night and at weekends too.
Finds out what the client needs
Asks about budget, area and number of rooms, whether it is a purchase or a rental, and how the client will pay: cash, instalments or a mortgage. Your realtor gets a client with a clear brief.
Books viewings
Offers your realtor’s free times, books the viewing and reminds the client the day before. The viewing shows up right away in the calendar of the built-in Solwees CRM.
Passes hot leads to your realtor
As soon as a client is ready to see a property or wants to discuss the price, the agent calls in a realtor with a short recap: what the client is looking for, how much they can spend, what they have already been offered. The lead and its history are saved in Bitrix24 or amoCRM.
Kara-Suu: local context
A town on the Uzbek border with one of the biggest bazaars in Central Asia.
Trade starts at dawn, and customers write from behind their stalls.
Trade with Uzbekistan runs through the town, so it is full of visiting buyers and hauliers.
Customers mostly write in Uzbek and Kyrgyz.
In a small town people ask about private houses as well as flats, and their questions are specific: how big the plot is, whether there is gas and water, whether the papers are in order. The agent answers from your database and passes anything missing from it to the realtor. People write in Kyrgyz and Uzbek too, and the agent replies in the same language.
Areas and landmarks customers mention
the bazaar, the border crossing, the town centre
- Where
- Osh Region
- Customer languages
- Uzbek, Kyrgyz, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. Whatever language the client writes in, the agent answers in it: Kyrgyz, Uzbek, Russian or English. If a client starts in Russian and carries on in Kyrgyz, the agent switches to Kyrgyz too.
Where do the leads go?
Wherever you already keep them: Bitrix24 or amoCRM. If you have no CRM, leads are collected in the built-in Solwees CRM. Each one shows what the client is looking for, their budget and what they agreed with the agent.
Does it work for a developer?
Yes. The agent answers about layouts, completion dates, prices and instalments from the data you upload, and books a meeting at your sales office or a viewing of the flat.
What if a client asks something the agent does not know?
It tells the client plainly that it will check with a realtor, and it won’t invent anything. Bargaining, document checks, mortgages: such questions go straight to a member of staff with the chat, so the client doesn’t have to explain everything again.
Does it make sense for a small team?
Yes. In Kara-Suu a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your listings, and watch the agent answer real enquiries.
Put the agent to work in Kara-Suu
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.