AI receptionist for restaurants and cafes in Batken
Toi requests, evening bookings and delivery questions in Batken all arrive in one WhatsApp. The agent sorts them out at once: books, answers and hands your manager ready banquet requests.
Good evening! Could we get a table for six this Saturday at 19:00?
Good evening! There is a table for six by the window on Saturday at 19:00. What name should I put it under?
Azamat. It’s a birthday, can we bring our own cake?
Your own cake is fine, I’ve told the manager. Booked: Saturday, 19:00, table for six, under Azamat.
Great, thanks!
See you on Saturday!
When customers write in Batken
Daytime brings questions about lunch and delivery, evenings bring table bookings, and toi and banquet requests arrive at any hour, often late at night once the family has talked it over.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Questions about the business lunch and tables for midday.
Evening bookings sent on the way home from work.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Takes bookings on WhatsApp and Instagram, checks time, party size and wishes, confirms and sends a reminder the day before.
Collects toi and banquet requests
Asks the guest what your manager would ask: the occasion, how many guests, the menu and the budget. The manager gets a request that can be costed right away.
Answers about menu and delivery
Talks through dishes, prices, halal, opening hours and delivery according to your menu and your rules.
Keeps up in the evening rush
In the evening, when the room is full, your host has no time for the phone. Meanwhile the agent answers every message, and the booking does not go to the place next door.
Batken: local context
The centre of Batken Region in the south-west of the country.
Batken is known for apricots, and in summer the whole region lives by the harvest.
In apricot season many have no time for calls, so things get settled in messengers in the evening.
The borders with Tajikistan and Uzbekistan are close, and several languages are heard in town.
In Batken one venue often runs a cafe, a banquet hall and delivery at once. Questions about all three arrive in one WhatsApp, and the agent sorts them without mixing them up.
Areas and landmarks customers mention
the town centre, the bazaar, the Kyzyl-Kiya road
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes. It checks the date, guest count, format and menu wishes and hands your manager a ready request. It only quotes a banquet price if your rules include one.
Where do bookings live?
If you keep guests in Bitrix24 or amoCRM, bookings go there. With no CRM, they are kept in the built-in Solwees CRM, and the whole day’s bookings show as one list.
Does the agent answer in Kyrgyz?
Yes. Whatever language the guest writes in, the agent answers in it: Kyrgyz, Uzbek, Russian or English.
What if no tables are free?
The agent follows your booking rules and never takes a table that does not exist. It offers another time or puts the guest on the waitlist.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Batken or in the district.
How do I try it?
Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.
Put the agent to work in Batken
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.