AI receptionist for restaurants and cafes in Kara-Suu
In Kara-Suu a toi is arranged well ahead, while lunch and an evening table get asked about on the day. The agent answers both at once, so the guest does not go to the cafe next door.
Good evening! Could we get a table for six this Saturday at 19:00?
Good evening! There is a table for six by the window on Saturday at 19:00. What name should I put it under?
Sherzod. It’s a birthday, can we bring our own cake?
Your own cake is fine, I’ve told the manager. Booked: Saturday, 19:00, table for six, under Sherzod.
Great, thanks!
See you on Saturday!
When customers write in Kara-Suu
Daytime brings questions about lunch and delivery, evenings bring table bookings, and toi and banquet requests arrive at any hour, often late at night once the family has talked it over.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Asking what is for lunch today and ordering food to take away.
Evening bookings sent on the way home from work.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Asks the guest for the date, the time and the party size, offers a free table and confirms the booking at once. The day before, it lets the guest know they are expected.
Collects toi and banquet requests
Asks the guest what your manager would ask: the occasion, how many guests, the menu and the budget. The manager gets a request that can be costed right away.
Answers about menu and delivery
Tells a guest whether plov or manti are on the menu, what delivery costs and how late you are open. It answers only from your menu and rules and never makes things up.
Keeps up in the evening rush
When the room is full and the host is busy with guests, the agent keeps answering chats so nobody is left waiting.
Kara-Suu: local context
A town on the Uzbek border with one of the biggest bazaars in Central Asia.
Trade starts at dawn, and customers write from behind their stalls.
Trade with Uzbekistan runs through the town, so it is full of visiting buyers and hauliers.
Customers mostly write in Uzbek and Kyrgyz.
In Kara-Suu a cafe feeds lunch to people working nearby by day, and hosts family celebrations in the evenings and at weekends. The agent answers about lunch and about the hall without mixing the two up.
Areas and landmarks customers mention
the bazaar, the border crossing, the town centre
- Where
- Osh Region
- Customer languages
- Uzbek, Kyrgyz, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes. It checks the date, guest count, format and menu wishes and hands your manager a ready request. It only quotes a banquet price if your rules include one.
Where do bookings live?
If you keep guests in Bitrix24 or amoCRM, bookings go there. With no CRM, they are kept in the built-in Solwees CRM, and the whole day’s bookings show as one list.
Does the agent answer in Kyrgyz?
Yes. Whatever language the guest writes in, the agent answers in it: Kyrgyz, Uzbek, Russian or English.
What if no tables are free?
The agent books only by your rules and never promises a table that is not there. It offers the guest another time or another day, and if they need that exact time, puts them on the waitlist.
Does it make sense for a small team?
Yes. In Kara-Suu a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.
Put the agent to work in Kara-Suu
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.