AI receptionist for restaurants and cafes in Nookat
In Nookat a cafe lives on evening bookings and banquets, while questions come in at any hour. The agent answers for your host: books tables, answers about the menu and delivery and takes toi requests.
Hello! We want to celebrate Dad’s 60th birthday, about 70 guests. Is the hall free on Saturday in two weeks?
Hello! Yes, the hall is free that Saturday. So the manager can prepare the menu and costing, what is your budget per person? And what name should I put the request under?
Nilufar. About 900 som per person, and beshbarmak for sure.
Noted: Saturday, 60th birthday, about 70 guests, 900 som per person, beshbarmak on the menu, under Nilufar. I’ve passed the request to the manager, who will get in touch tomorrow with menu options.
Great, we’ll wait. Thank you!
You’re welcome! If the guest count changes, write here and I’ll let the manager know.
When customers write in Nookat
Daytime brings questions about lunch and delivery, evenings bring table bookings, and toi and banquet requests arrive at any hour, often late at night once the family has talked it over.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Asking what is for lunch today and ordering food to take away.
Evening bookings sent on the way home from work.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Asks the guest for the date, the time and the party size, offers a free table and confirms the booking at once. The day before, it lets the guest know they are expected.
Collects toi and banquet requests
Gathers the date, guest count, format and budget per person and hands your manager a ready request instead of a hundred-message thread.
Answers about menu and delivery
Tells a guest whether plov or manti are on the menu, what delivery costs and how late you are open. It answers only from your menu and rules and never makes things up.
Keeps up in the evening rush
When the room is full and the host is busy with guests, the agent keeps answering chats so nobody is left waiting.
Nookat: local context
A town of Osh Region among orchards and fields, an hour from Osh.
People are used to settling things in messengers, the same way many families keep in touch with relatives working far from home.
In Nookat a toi means a lot of relatives, and the family has plenty of questions for the hall: how many guests fit, where to seat the elders, what will be on the menu. The agent answers by your rules and puts the request together for your manager.
Areas and landmarks customers mention
the town centre, the bazaar
- Where
- Osh Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes. It checks the date, guest count, format and menu wishes and hands your manager a ready request. It only quotes a banquet price if your rules include one.
Where do bookings live?
If you keep guests in Bitrix24 or amoCRM, bookings go there. With no CRM, they are kept in the built-in Solwees CRM, and the whole day’s bookings show as one list.
Does the agent answer in Kyrgyz?
Yes. It replies in the guest’s language: Kyrgyz, Uzbek, Russian or English.
What if no tables are free?
The agent follows your booking rules and never takes a table that does not exist. It offers another time or puts the guest on the waitlist.
Does it make sense for a small team?
Yes. In Nookat a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.
Put the agent to work in Nookat
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.