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Solwees AI

AI receptionist for beauty salons in Bishkek

In Bishkek a client who asks “any slot tomorrow?” expects an answer within minutes, or she writes to the salon next door. The agent answers for your front desk on Instagram and WhatsApp and books into the journal itself.

7 days free, no card

Hi! Any time tomorrow after six for a gel manicure?

Hello! Tomorrow we have 18:30 and 19:15 with Aigerim. A gel manicure is 1,200 som. Which time suits you?

19:15

You’re booked for tomorrow at 19:15 with Aigerim.

Thank you!

See you then! I’ll remind you two hours before.

Example conversation on Instagram. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Bishkek

Most messages land in the evening and at weekends, when the salon is busiest. If a question about free slots waits more than a few minutes, the client writes to the next salon in her search.

Busiest hours: 10:00 to 12:00 and 19:00 to 23:00

  1. Booking on the way to work, from a minibus or a traffic jam.

  2. Lunch-break messages: “any slot tonight?”

  3. After-shift messages. The front desk is at home, the agent answers at once.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

If a customer switches to English, the agent follows.

Kyrgyz

Саламатсызбы! Эртең саат 15:00дө Айгерим чеберде бош убакыт бар. Сизди жазып коёюнбу?

Russian

Здравствуйте! Завтра в 15:00 есть свободное время у мастера Айгерим. Записать вас?

What the agent takes off your hands

Books with the right master

Checks the masters’ schedules and offers the client two or three times right away. The booking goes into your Altegio or DIKIDI journal, or into the built-in Solwees CRM if you have none.

Answers prices and services

Answers questions like “how much are lash extensions” or “how long does gel polish last” from your price list and helps the client pick a service.

Sends reminders

A day and a couple of hours before the visit, in the client’s language. If plans change, it offers another time right away.

Hands the tricky ones to you

Complaints, unusual requests and anything the owner decides go to your front desk with a short summary of the chat.

Bishkek: local context

The capital and the largest service market in the country: over a million people and the toughest competition for every customer.

The city keeps growing south and east, and new residential areas get their own salons, cafes and clinics.

Life shifts to the evening: traffic and work by day, and after six people decide where to go and message businesses.

Many businesses run in two languages at once, with signs and chats in both Kyrgyz and Russian.

In Bishkek every district has dozens of salons, and a client often messages several at once. She books where she got an answer first, with a time on offer.

Areas and landmarks customers mention

Dzhal, Asanbai, Vostok-5, Yug-2, Kok-Zhar, Tunguch, Mossovet, Philharmonia

Bishkek
Where
city of national significance
Population
over 1 million
Customer languages
Russian, Kyrgyz, English
Where they write
Instagram and WhatsApp

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • DIKIDI
  • Bitrix24
  • amoCRM / Kommo
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. A client can write in Kyrgyz, Russian or English, and the agent answers in the same language. If she switches mid-conversation, the agent switches with her.

How does the agent know when masters are free?

Through the Altegio or DIKIDI integration: it sees the schedule and books straight into the journal. Without a journal, schedules live in the built-in Solwees CRM.

Can I connect the salon’s Instagram and WhatsApp?

Yes, plus Telegram and your website chat. Messages from every channel arrive in one inbox, where you see each reply the agent sent and can answer by hand at any moment.

Does it work for a chain across several districts?

Yes. Each branch keeps its own masters, address and hours, and the agent books the one that suits the client.

What if a client asks something the agent does not know?

It does not make an answer up. It passes the question to your front desk with a summary and tells the client a person will reply.

Does the agent take bookings around the clock?

Yes. It answers at any hour, night included, and books against your schedule. In the morning your team sees every new request in one inbox.

How do I try it?

Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.

Put the agent to work in Bishkek

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.