AI receptionist for beauty salons in Tokmok
Clients in Tokmok message on WhatsApp and Instagram at any hour. The agent answers for your front desk: quotes prices, finds a free slot with the right master and books it.
Good evening! I’d like my brows done: shaping and tinting. When can I come this weekend?
Good evening! On Saturday we have 11:00 and 14:30 with Aigerim. Shaping with tinting is 600 som and takes about 40 minutes. Which time suits you better?
Let’s do 11. Can you do henna?
Yes, henna is fine, same price. You’re booked for Saturday at 11:00: brow shaping and tinting with Aigerim.
Thanks, I’ll be there!
See you then! I’ll send a reminder the day before.
When customers write in Tokmok
By day clients write during breaks at work, in the evening from home once the kids are asleep. The masters are busy at those hours, a message is easy to miss, and a client who gets no answer books somewhere else.
Busiest hours: 09:00 to 12:00 and 18:00 to 22:00
Early messages, sent while getting ready for work or taking the kids to kindergarten.
Lunch-break messages: “any slot tonight?”
After-shift messages. The front desk is at home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 15:00дө Айгерим чеберде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 15:00 есть свободное время у мастера Айгерим. Записать вас?
What the agent takes off your hands
Books with the right master
Sees free slots in Altegio or DIKIDI and books the client straight away, no half-hour back-and-forth. No journal yet? Schedules live in the built-in Solwees CRM.
Answers prices and services
Answers questions like “how much are lash extensions” or “how long does gel polish last” from your price list and helps the client pick a service.
Sends reminders
A day and a couple of hours before the visit, in the client’s language. If plans change, it offers another time right away.
Hands the tricky ones to you
Complaints, unusual requests and anything the owner decides go to your front desk with a short summary of the chat.
Tokmok: local context
One of the largest towns of the Chuy valley, about 60 km from Bishkek, next to the Burana Tower.
Many customers work in the capital and write on their way home.
The road to Issyk-Kul runs nearby, and summer traffic grows noticeably.
Many people work or study in Bishkek and come home in the evening.
In Tokmok many people work in Bishkek and book for the evening or the weekend. Messages arrive on the way home and need an answer right away.
Areas and landmarks customers mention
the central market, the Bishkek road, the Burana Tower
- Where
- Chuy Region
- Population
- over 70,000
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Russian or English. The language can change within one chat.
How does the agent know when masters are free?
The agent connects to your Altegio or DIKIDI journal and sees when each master is free. It puts the booking right there, so your front desk has nothing to copy over by hand. If you have no journal yet, schedules can live in the built-in Solwees CRM.
Can I connect the salon’s Instagram and WhatsApp?
Yes. Instagram, WhatsApp, Telegram and your website chat all connect. Every conversation lands in one inbox, and you see what the agent replied.
What if a client asks something the agent does not know?
It does not make an answer up. It passes the question to your front desk with a summary and tells the client a person will reply.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Tokmok and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.
Put the agent to work in Tokmok
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.