AI receptionist for beauty salons in Kaindy
Clients in Kaindy book with their own master on WhatsApp and do not like waiting until the evening for an answer. The agent answers for the master and the front desk: suggests a free time, books and sends a reminder the day before.
Good evening! I’d like my brows done: shaping and tinting. When can I come this weekend?
Good evening! On Saturday we have 11:00 and 14:30 with Bermet. Shaping with tinting is 500 som and takes about 40 minutes. Which time suits you better?
Let’s do 11. Can you do henna?
Yes, henna is fine, same price. You’re booked for Saturday at 11:00: brow shaping and tinting with Bermet.
Thanks, I’ll be there!
See you then! I’ll send a reminder the day before.
When customers write in Kaindy
Before holidays and toi celebrations the schedule fills up, and more questions than usual come in about blow-dries and make-up. Every client needs an answer before she settles on another master.
Busiest hours: 09:00 to 11:00 and 17:00 to 21:00
Booking on the way to work, from a minibus or a traffic jam.
On the lunch break they ask the price and whether they can come in today after work.
After-shift messages. The front desk is at home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 15:00дө Бермет чеберде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 15:00 есть свободное время у мастера Бермет. Записать вас?
What the agent takes off your hands
Books with the right master
Sees free slots in Altegio or DIKIDI and books the client straight away, no half-hour back-and-forth. No journal yet? Schedules live in the built-in Solwees CRM.
Answers prices and services
Answers questions like “how much are lash extensions” or “how long does gel polish last” from your price list and helps the client pick a service.
Sends reminders
A day and a couple of hours before the visit, in the client’s language. If plans change, it offers another time right away.
Hands the tricky ones to you
Complaints, unusual requests and anything the owner decides go to your front desk with a short summary of the chat.
Kaindy: local context
A town in Panfilov District in the west of Chuy Region.
A small town in the west of the Chuy valley, with roadside cafes for people driving through.
In Kaindy clients mostly book evenings and Saturdays, and those hours go first. The agent sees right away what is still free and offers the client the nearest time before someone else takes it.
Areas and landmarks customers mention
the town centre
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A client can write in Kyrgyz, Russian or English, and the agent answers in the same language. If she switches mid-conversation, the agent switches with her.
How does the agent know when masters are free?
Through the Altegio or DIKIDI integration: it sees the schedule and books straight into the journal. Without a journal, schedules live in the built-in Solwees CRM.
Can I connect the salon’s Instagram and WhatsApp?
Yes. Instagram, WhatsApp, Telegram and your website chat all connect. Every conversation lands in one inbox, and you see what the agent replied.
What if a client asks something the agent does not know?
The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Kaindy and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.
Put the agent to work in Kaindy
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.