AI receptionist for beauty salons in Saryagash
In Saryagash people ask about manicures and blow-dries on WhatsApp early in the morning and late at night alike. The agent answers at any hour, quotes your price list and books with the master while she is busy with a client.
Hello! We have a toi on Saturday, and my sister and I need hair and make-up. Can you have us ready by three?
Hello! We can. On Saturday at 11:00 two masters can take you at the same time, Aruzhan and Meruert. Hair and make-up is 14,000 tenge per person and takes about two hours in all. Shall I book you both?
Yes, please book us. I’ll send photos of the looks here.
I’ve booked you both for Saturday at 11:00: hair and make-up with Aruzhan and Meruert. The masters will see the photos in this chat, and you’ll be ready by 13:00.
Perfect, thank you!
I’ll send a reminder on Friday evening. Enjoy the toi!
When customers write in Saryagash
In Saryagash clients write to their master early in the morning and in the evening, once the housework is done. During the day the master is working, the phone is put aside, and a message can wait for hours.
Busiest hours: 09:00 to 12:00 and 17:00 to 21:00
First questions of the day: how much is a manicure with nail art.
Asking whether a brow shaping can fit in today.
Evening questions about hair and make-up for a toi. The masters are still working, so the agent replies.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
In the south many people also write in Uzbek, and the agent answers in Uzbek too.
Сәлеметсіз бе! Ертең сағат 17:00-де шебер Аружан бос. Сізді жазып қояйын ба?
Здравствуйте! Завтра в 17:00 у мастера Аружан есть свободное окно. Записать вас?
What the agent takes off your hands
Books with the right master
For a regular it looks for a time with her own master, for a new client it offers whoever is free first. It allows for how long each service takes, so bookings never overlap.
Quotes your prices
Answers a question about price with a figure from your list and explains how one service differs from another and how long it takes. If the price depends on hair length, it asks about the length first.
Reminds and reschedules
Visits get moved because of work, the weather or a sick child. The agent offers a new time at once, so the master’s slot does not go to waste.
Books a group for a toi
When a mother and her daughters or a bride and her friends are getting ready for a toi, the agent finds times with several masters at once and books everyone in one chat.
Hands tricky chats to your team
If a client is unhappy with the result or asks for something not on your list, the chat goes to your front desk. The staff member sees the whole history and replies from the same inbox.
Saryagash: local context
The centre of Saryagash District on the Uzbek border and a spa town built on thermal mineral water.
The spring was found by geologists looking for oil, and the bottled water named after the town is known across the country.
People come from all over the country for treatment at the sanatoriums, the season runs from early spring to late autumn, and guests write ahead to plan their procedures.
Transit traffic to the border runs through town, and the market is full of local fruit, nuts and dried fruit.
People come in Saryagash from all over the country to take the mineral waters, and sanatorium guests book manicures and blow-dries between their treatments too. The agent answers them as quickly as your regulars.
Areas and landmarks customers mention
the resort area, Alyp Market, the railway station, Samal
- Where
- Turkestan Region
- Population
- over 60,000
- Customer languages
- Kazakh, Russian, Uzbek
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh or Uzbek?
Yes. Whatever language the client chooses, the agent carries on in it: Kazakh, Russian, Uzbek or English. It also understands messages that mix languages.
How does the agent know when a master is free?
From your booking schedule: the agent sees who has which slots and books straight into it, with nothing copied by hand. A salon without one can use the built-in Solwees CRM, which holds both the masters’ schedules and the client base.
Can the agent book several people for the same hour?
Yes, and before toi celebrations and proms that is common. The agent checks the services for each person, books them side by side with different masters and sends one shared confirmation.
What if a client is unhappy or asks for a discount?
Conversations like that go to a person. Your front desk sees the whole chat and replies from the same inbox, so the client does not have to explain everything again.
Will the agent answer guests from other towns and countries?
Yes. It answers in Kazakh, Russian and English, in the guest’s language. In high season in Saryagash it keeps every chat going while you look after the guests in front of you.
How do I get started?
Sign up, connect the salon’s WhatsApp and Instagram and upload your price list with your masters. The first 7 days are free, no card needed, and in that time the agent will answer real clients.
Put the agent to work in Saryagash
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.