AI receptionist for aesthetic clinics in Osh
Clients in Osh message on Instagram and WhatsApp at any hour, mostly in the evening. The agent answers for your front desk: quotes your price list, finds a time with the right specialist and books the consultation.
Hi! How much is a facial peel? I want to get rid of dark spots.
Hello! Our peels start at 2,000 som. Which one suits you and what result to expect is for the doctor to say at a consultation. A consultation is 600 som, and tomorrow we have 11:00 and 17:30.
What if I’m breastfeeding, is that OK?
Only the doctor can decide that. I’ve passed your question to Dr Gulnur. Shall I book you a consultation to talk it through in person?
Yes, tomorrow at 17:30, please.
You’re booked for a consultation tomorrow at 17:30 with Dr Gulnur. I’ll send a reminder in the morning.
When customers write in Osh
Prices get asked during the day, and bookings come in the evening, when there is time to think it over. Before holidays and in summer there are more questions, and speed matters: a client writes to several clinics at once.
Busiest hours: 11:00 to 13:00 and 19:00 to 22:00
Morning reschedules: “I can’t make it by ten, can I come in the evening?” The agent offers a free time.
How many sessions does a course need? The agent quotes the course price from your list and leaves the number of sessions to the doctor at the consultation.
After-work messages when the clinic is already closed. The agent answers at once and books a consultation.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 16:00дө Гулнур косметологдо бош убакыт бар. Сизди консультацияга жазып коёюнбу?
Здравствуйте! Завтра в 16:00 есть свободное время у косметолога Гулнур. Записать вас на консультацию?
What the agent takes off your hands
Books consultations and procedures
Checks your doctors’ and cosmetologists’ schedules in Altegio and offers the client the nearest free slots. The booking shows up in the journal at once, and the client’s contact is saved in Bitrix24 or amoCRM. If you use none of these systems, bookings and clients are kept in the built-in Solwees CRM.
Answers prices and procedures
Quotes your price list and says how long a procedure takes. It never promises a result: what to expect is for the doctor to explain at the consultation.
Leaves contraindications to the doctor
Pregnancy, breastfeeding, medication, allergies: only the doctor decides whether a procedure fits. The agent passes those questions to the doctor with a summary of the chat and books the client a consultation.
Stays in touch after a procedure
Sends a reminder the day before, and when the next session of a course is due, it offers to book it. It does not discuss complaints after a procedure: it forwards them to the specialist straight away.
Osh: local context
The second city of the country and the capital of the south, with over 300,000 people.
Customers write in Kyrgyz, Uzbek and Russian, often switching language in the same conversation.
Osh starts early: the bazaar opens at dawn, and messages pick up again towards the evening.
People come from nearby districts to shop and for services, so many customers write ahead before the trip.
In Osh people often book together: a client asks the price for herself and wants to book her mother or sister too. The agent finds times that let everyone come on the same day, books each of them with the right specialist and sends a reminder the day before.
Areas and landmarks customers mention
Jayma Bazaar, Sulaiman-Too, Kurmanjan Datka Street, Lenin Street
- Where
- city of national significance
- Population
- over 300,000
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- Instagram and WhatsApp
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Uzbek, Russian or English. If the client switches language, the agent switches too.
Will the agent tell a client whether a procedure suits them?
No, and that is deliberate. The agent does not assess skin, read test results or promise an outcome. It offers a consultation and forwards the client’s question to the doctor in advance, so the appointment doesn’t start from scratch.
Where do bookings live?
Where you already work. The agent keeps the appointment book in Altegio and sends client cards and requests to Bitrix24 or amoCRM. If you have no system yet, everything is saved in the built-in Solwees CRM.
What does the agent do if a client is worried after a procedure?
It gives no advice of its own. The message goes straight to the specialist who did the procedure, with the chat attached, and the client is told the question has been passed on. If someone says they feel unwell, the agent asks them not to wait and to call the clinic.
Will it answer people coming to Osh from the districts?
Yes. Many write ahead, before the trip into town. The agent answers at once, finds a convenient day and sends a reminder the day before so the trip is not wasted.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect Instagram, add your procedures and prices, and watch the agent book consultations.
Put the agent to work in Osh
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.