AI receptionist for barbershops in Kokshetau
Before weekends and toi celebrations the barbers in Kokshetau cut non-stop while messages pile up on WhatsApp and Instagram. The agent answers each one: the price, a free time, a booking and a reminder the day before.
Are you open now? Can I come in without booking?
Hello! We’re open until 21:00. All the barbers are busy right now, so without a booking you’d wait about an hour. The nearest free time is 17:40 with Askhat. Shall I book you in?
17:40 then. How much is a haircut?
A men’s haircut is 4,000 tenge. You’re booked for 17:40 with Askhat.
Thanks!
See you then! I’ll remind you an hour before.
When customers write in Kokshetau
In Kokshetau people message the barbershop at lunch and after work, and by Friday there are noticeably more messages. The barbers are busy at those hours, and if nobody answers quickly, the client gets his haircut elsewhere.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Before work: “what time do you open, can I come at ten?”
Two friends arranging to come in at the same time.
After closing: booking for first thing tomorrow.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Бүгін сағат 19:00-да шебер Асхат бос. Сізді шаш қиюға жазайын ба?
Здравствуйте! Сегодня в 19:00 мастер Асхат свободен. Записать вас на стрижку?
What the agent takes off your hands
Books with his usual barber
Offers a regular a time with his usual barber and finds a newcomer whoever is free first. The booking shows up in your schedule or CRM straight away, so the barber knows who is next.
Quotes prices
Knows your price list: men’s and kids’ cuts, beard trims, shaves, packages. Answers at once, even when every barber is at a chair.
Handles walk-ins
If you take walk-ins, the agent says so and suggests the quieter hours. If you don’t, it offers the nearest free slot straight away.
Reminds and reschedules
The reminder arrives on the morning of the visit. A single reply is enough to move the haircut, so the barber is not left without a client.
Passes the tricky ones to you
If a client is unhappy, the agent does not argue or promise a redo on your behalf. The conversation goes to a person, who sees at once what it was about.
Kokshetau: local context
The centre of Akmola Region on the south-eastern shore of Lake Kopa, among the lakes and pine forests of the Kokshetau hills.
The city is the gateway to the Burabay resort area and a road and rail junction of the north.
The regional offices and hospitals are here, and every morning people come in on business from the districts of Akmola Region.
In summer many families spend weekends at the Burabay lakes, while in winter the town keeps a steady pace and goes quiet early in the evening.
In Kokshetau men also come in from the villages of the region for a haircut, mostly on Saturday, when they have other business in town. The agent fits the time around the trip and sends a reminder the day before.
In winter nobody in Kokshetau wants to queue in the frost, so men book a haircut ahead instead of walking in off the street.
Areas and landmarks customers mention
Vasilkovsky, Tsentralny, Saryarka, Zastantsionny, Lake Kopa
- Where
- Akmola Region
- Population
- over 170,000
- Customer languages
- Russian, Kazakh
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh?
Yes. Whatever language the client writes in, that is the language of the reply: Kazakh, Russian or English. It understands mixed messages too.
What does the agent tell someone who wants to walk in?
Whatever your rules say. If you take walk-ins, the agent says so and suggests the quieter hours. Either way it offers the nearest free time so nobody has to wait.
Where does the agent put bookings?
Into your booking schedule or CRM if you have one connected: the agent sees when the barbers are free and books straight in. With no system, bookings and clients live in the built-in Solwees CRM.
Can the agent book a father and son or a group of friends?
Yes. The agent checks how many people and which services, and looks for a time when enough chairs are free. One confirmation covers everyone.
What happens if a client is unhappy with a cut?
The agent does not argue or promise anything on your behalf. The conversation goes to your front desk or the owner with its history, and the agent tells the client a person will be in touch.
Does it work if we have locations across the region?
Yes. Each location gets its own address, hours and staff. The agent asks where the customer would rather go, in Kokshetau or closer to home, and books there.
How do I connect the agent?
You need your channels, a price list and your barbers with their hours, and an evening is usually enough for all of it. A week free, no card needed.
Put the agent to work in Kokshetau
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.