AI receptionist for barbershops in Stepnogorsk
In Stepnogorsk many men are used to walking in and waiting. The agent offers something easier: it names a free time at once, books it and sends a reminder, so nobody has to wait.
Hello! My brother’s toi is on Saturday, there are three of us and we all need haircuts before lunch. Can you fit us in?
Hello! We can. On Saturday at 10:00 two barbers are free, Askhat and Yerzhan, and at 10:40 one of them can take the third of you. A men’s haircut is 3,000 tenge. Shall I book it like that?
Yes, let’s do that.
Booked three of you for Saturday: two at 10:00 and the third at 10:40, with Askhat and Yerzhan. You’ll all be done by half past eleven.
Thanks a lot!
You’re welcome! I’ll send a reminder on Friday evening. Enjoy the toi!
When customers write in Stepnogorsk
In Stepnogorsk many men get a haircut between shifts: they write at seven in the morning before work, or after four once the shift is over. The barber is already cutting by then, and the answer is needed at once.
Busiest hours: 07:00 to 09:00 and 16:00 to 20:00
After a night shift: can I get a haircut right now, before I sleep.
Asking whether you do clipper cuts and how long one takes.
Friday evening: every chair is taken and questions pile up in the chats. The agent answers.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Бүгін сағат 19:00-да шебер Асхат бос. Сізді шаш қиюға жазайын ба?
Здравствуйте! Сегодня в 19:00 мастер Асхат свободен. Записать вас на стрижку?
What the agent takes off your hands
Books with his usual barber
Knows how long a haircut, a beard trim or grey blending takes and books without overlaps. If the barber someone wants is busy all evening, it offers another barber or tomorrow morning.
Quotes prices
Knows your price list: men’s and kids’ cuts, beard trims, shaves, packages. Answers at once, even when every barber is at a chair.
Handles walk-ins
If you take walk-ins, the agent says so and suggests the quieter hours. If you don’t, it offers the nearest free slot straight away.
Reminds and reschedules
Sends a reminder the day before. If a client is running late or can’t make it, it moves the booking in the same chat, and the time goes to someone else.
Passes the tricky ones to you
A complaint about a cut, a discount request, a visit to the groom before a toi: conversations like these go to your front desk or the owner along with the chat history.
Stepnogorsk: local context
An industrial town in the north of Akmola Region, built around a mining and chemical plant.
Gold is mined in the settlements of Aksu and Bestobe, which come under the town.
The plants stand apart in an industrial zone outside town, and people travel out there for every shift.
The town lies away from the main highways, so people go to Astana for bigger errands, while everyday life stays within their own microdistricts.
In Stepnogorsk many men work shifts at the plant and get a haircut on their days off. They write early in the morning before a shift or late in the evening after it, and the agent answers at any hour.
Areas and landmarks customers mention
1st Microdistrict, 4th Microdistrict, Prigorodny, Zavodskoy
- Where
- Akmola Region
- Population
- over 45,000
- Customer languages
- Russian, Kazakh
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh?
Yes. Whatever language the client writes in, that is the language of the reply: Kazakh, Russian or English. It understands mixed messages too.
What does the agent tell someone who wants to walk in?
The agent checks the schedule and says honestly when the next barber is free. The client decides: come at that time with a booking or take a chance and wait.
Where does the agent put bookings?
Into your booking schedule or CRM if you have one connected: the agent sees when the barbers are free and books straight in. With no system, bookings and clients live in the built-in Solwees CRM.
Can the agent book a father and son or a group of friends?
Yes. The agent checks how many people and which services, and looks for a time when enough chairs are free. One confirmation covers everyone.
What happens if a client is unhappy with a cut?
The agent does not argue or promise anything on your behalf. The conversation goes to your front desk or the owner with its history, and the agent tells the client a person will be in touch.
Can people book after their shift?
Yes. Many people write after their shift, late in the evening or at night. The agent answers at once and offers the nearest free time, early mornings and weekends included.
How do I connect the agent?
Sign up, connect the barbershop’s WhatsApp and Instagram, and add your barbers, services and prices. The first 7 days are free with no card, and in that time the agent will answer real clients.
Put the agent to work in Stepnogorsk
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.